Jennifer Gregg
Manhattan,NY
Summary
Adept at fostering teamwork and building strong relationships, I boosted sales by 20% at American Apparel through effective training and leadership. Proficient in new software and bilingual, my professional demeanor and client relations skills have consistently enhanced service delivery across roles, notably as a Sales Advisor at Atmos.
Overview
12
12
years of professional experience
Work History
COSMETOLOGY STUDENT/MUA
Empire Beauty Schools
New York, NY
10.2023 - 10.2024
- Performed hair cutting and styling services on customers, including shampooing, blow-drying, coloring, highlighting and perming.
- Applied makeup on customers using brushes, sponges, applicators or airbrush equipment as needed.
- Practiced safe sanitation procedures by disinfecting tools between uses.
- Collaborated with other stylists to provide exceptional customer service.
SALES ADVISOR
Atmos
NEW YORK, United States
07.2021 - 10.2023
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Responded to in-person and telephone requests for information about company offerings.
RECEPTIONIST
Equinox
New York, NY
08.2019 - 07.2021
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions
- Maintained daily calendars, set appointments with clients and planned daily office events
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment
KEY HOLDER
G-Star Raw
New York, NY
03.2018 - 08.2019
- Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs
- Taught junior employees how to meet operational and sales goals with proactive strategies
- Assisted with increasing store revenue by providing guidance and product information to sales associates and customers
SALES ASSOCIATE
Topshop
New York, NY
06.2017 - 02.2018
- Operate cash registers to scan merchandise and receive and process funds
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Assisted customers by finding needed items and checking inventory for items at other locations
KEY HOLDER
American Apparel
New York, NY
03.2013 - 01.2017
- Responsible for opening and closing store as well as generating daily and monthly administrative reports
- Increased sales by 20% to achieve store goals
- Trained, supervised and developed new employees by educating them on store procedures
Education
License - Cosmetology
Empire Beauty School
New York, NY10-2024
Skills
- Professional demeanor
- Ability to foster teamwork, build strong relationships,
- Ability to quickly learn new software and tools
- Customer/client relations
- Bilingual
Websites
Timeline
COSMETOLOGY STUDENT/MUA
Empire Beauty Schools
10.2023 - 10.2024
SALES ADVISOR
Atmos
07.2021 - 10.2023
RECEPTIONIST
Equinox
08.2019 - 07.2021
KEY HOLDER
G-Star Raw
03.2018 - 08.2019
SALES ASSOCIATE
Topshop
06.2017 - 02.2018
KEY HOLDER
American Apparel
03.2013 - 01.2017
License - Cosmetology
Empire Beauty School