Jennifer Greule
Ventura,CA
Summary
Proven track record in enhancing operational efficiency and client satisfaction at Comfort Real Estate, leveraging exceptional organizational skills and relationship-building prowess. Expert in office management and customer service, I've successfully managed over 50 agents and streamlined real estate transactions, significantly boosting company performance and client trust.
Overview
23
23
years of professional experience
Work History
Office Manager
Comfort Real Estate
02.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Manage 50+ agents and answered their day to day questions regarding sales, contracts etc.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
REALTOR
Comfort Real Estate Services
11.2005 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Wrote contracts to outline sales and purchases of properties.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
REALTOR
Various
11.2005 - 02.2018
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
Corporate Sales, Controller
Sunstone Hotels
06.2001 - 05.2006
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Prepared balance sheets, cash flow reports and income statements. POC for surprise, internal audits.
- Managed payroll data entry and processing 50 employees to comply with predetermined company guidelines.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
- Assisted with onboarding, benefit roll out & terminating of employees.
- Maintained and cultivated new relationships with local companies who needed hotel resources for traveling employees.
- Participated in sales rallys, blitzes and numerous sales and customer service trainings to fine tune sales skills.
Education
High School Diploma -
Adolfo Camarillo High School
Camarillo, CA06.1999
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Relationship Building
- Staff Management
- Event Coordination
- Project Management
- Computer Skills
- MS Office
- Skilled Typing
Affiliations
- Member of VCCAR, CAR & NAR
- Serving on Board of Directors for Ventura County Coastal Assn. of REALTORS (VCCAR)
Timeline
Office Manager
Comfort Real Estate
02.2018 - Current
REALTOR
Comfort Real Estate Services
11.2005 - Current
REALTOR
Various
11.2005 - 02.2018
Corporate Sales, Controller
Sunstone Hotels
06.2001 - 05.2006
High School Diploma -
Adolfo Camarillo High School
Similar Profiles
Mohammed KunhiMohammed Kunhi
Financial Analyst at SBK Real Estate LLCFinancial Analyst at SBK Real Estate LLC
JACOB CROWDERJACOB CROWDER
Real Estate Broker at Opt Real Estate/Matin Real EstateReal Estate Broker at Opt Real Estate/Matin Real Estate
Tyler BiceTyler Bice
Realtor/Outside Sales Manager at Structure Real Estate | Tyler Bice Real EstateRealtor/Outside Sales Manager at Structure Real Estate | Tyler Bice Real Estate