Jennifer Griggs
Kentwood,MI
Summary
Experienced Administrative Assistant at Grand Rapids Public Schools, contributing to a Title 1 funded school dedicated to supporting At Risk Youth. Utilize strong communication and problem-solving skills to enhance office efficiency through organization and streamlined processes for students, families, and staff. Cultivate and maintain relationships with students and families, ensuring exceptional customer service and providing necessary support for student success. Create a safe space for students with whom a strong rapport has been developed, offering breaks and engaging in conversations while fostering their educational growth.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Grand Rapids Public Schools
02.2000 - Current
- Deliver excellent customer service through prompt responses to student families, community members inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems for more than 200 students.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes pertaining too students and staff.
- Assisted coworkers and staff members with special tasks on daily basis.
Community Living Support Specialist
Arbor Circle
09.2011 - 07.2012
- As a CLS worker I was matched up with clients to mentor and work on specific goals set by Arbor Circle
- Working on goals depended on the client, their needs, and wants
- Helping with homework; write in a journal, walk, talk, games, crafts and anything to help create a trusting relationship and help meet the clients goals.
Education
Master Of Arts - Family And Consumer Sciences
Western Michigan University
Kalamazoo, MI08.2016
Bachelor Of Science - Family And Consumer Sciences
Western Michigan University
Kalamazoo, MI12.2012
Associate Of Arts And Sciences - Basic
Grand Rapids Community College
Grand Rapids, MI06.2005
Skills
Documentation and Record keeping
Invoice Processing
Prioritization
File Organization
Critical Thinking
Relationship Building
Building rapport
Crisis Response
Interventions
Behavior Modification
Team Collaboration
Multitasking
Additional Information
Title 1 Elementary School
At Risk Youth
Assisted in check in/check out procedres with students who have an establishmed behavior/academic plan.
Provide a space for students who i have established a strong relationship with to come and calm down or talk if needed.
Timeline
Community Living Support Specialist
Arbor Circle
09.2011 - 07.2012
Administrative Assistant
Grand Rapids Public Schools
02.2000 - Current
Master Of Arts - Family And Consumer Sciences
Western Michigan University
Bachelor Of Science - Family And Consumer Sciences
Western Michigan University
Associate Of Arts And Sciences - Basic
Grand Rapids Community College
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