Jennifer Grismore
Lindale,Tx
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
22
22
years of professional experience
Work History
Replenishment
Michael’s
08.2012 - 08.2016
- Unload store freight from trucks
- Set planograms for new store items and resetting old ones
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Warehouse Packer
Target Distribution Center
08.2006 - 11.2009
- To sort and pack and assortment of items for different store locations
- Properly label and professionally pack every product
- Maintained a clean and organized work environment, promoting safety and productivity.
Provider
At Home Health Care
12.2005 - 08.2006
- Provided care for the elderly in their homes
- Take care of daily needs
- Provide meals 3
- Maintained a clean home
- Managed high-priority cases with diligence, ensuring minimal disruption for affected clients or users.
Cashier
Dollar Tree
04.2004 - 11.2005
- Delivered excellent customer service
- Maintained store merchandise
- Reset Store End Caps
- Greeted customers entering store and responded promptly to customer needs.
Auditor
RGIS Inventory
02.1999 - 02.2000
- Conducted inventory for stores
- Responsible for accurate counts on inventory
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
Cashier
Walmart
06.1998 - 02.1999
- Checking out customers
- Zoning area
- Welcomed customers and helped determine their need.
CNA PRN
ETMC
05.1995 - 06.1996
- Taking patients vitals
- Giving baths
- Helping nurses with patients
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
CNA
Briarcliff
08.1994 - 03.1995
- Taking care of residents daily needs
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
Bookkeeping Certificate -
Tyler Junior College
Tyler, TX05.2012
Skills
- Excellent skills in Quickbooks
- Excellent skills in Microsoft Excel 2010
Activities
- Young Girls With Purpose, 07/2010
- 2Lillies, 2012
Timeline
Replenishment
Michael’s
08.2012 - 08.2016
Warehouse Packer
Target Distribution Center
08.2006 - 11.2009
Provider
At Home Health Care
12.2005 - 08.2006
Cashier
Dollar Tree
04.2004 - 11.2005
Auditor
RGIS Inventory
02.1999 - 02.2000
Cashier
Walmart
06.1998 - 02.1999
CNA PRN
ETMC
05.1995 - 06.1996
CNA
Briarcliff
08.1994 - 03.1995
Bookkeeping Certificate -
Tyler Junior College