Jennifer Guamarrigra
Summary
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
Shopfair Supermarket
10.2020 - 08.2023
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
Babysitter
Lauren Roberts
09.2019 - 11.2019
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework assignments and special projects across different subjects.
Teacher's Assistant
P.S Assembly Angelo Del Toro Education Complex
09.2017 - 01.2019
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
- Reviewed lesson material with students individually or in small groups.
Garden Associate
Concrete Safaris
08.2018 - 08.2018
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained walkways and paths throughout gardens for safe navigation.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
Camp Counselor
Harlem Drummers Steppers Flagteam
07.2018 - 08.2018
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
Education
High School Diploma -
Harvest Collegiate High School
New York, NY06.2021
Skills
- Money Handling
- Team Contribution
- Cashier Oversight
- Return and Exchange Processing
- Customer Seating
- Tactical Communications
- Positive Learning Environment
- Spanish Language Proficiency
- Credits and Refunds
- Customer Service and Assistance
- Recruiting and Hiring
Accomplishments
- Supervised team of 10 staff members.
- Trained 25+ new hires on sales and service techniques.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Team Lead
Shopfair Supermarket
10.2020 - 08.2023
Babysitter
Lauren Roberts
09.2019 - 11.2019
Garden Associate
Concrete Safaris
08.2018 - 08.2018
Camp Counselor
Harlem Drummers Steppers Flagteam
07.2018 - 08.2018
Teacher's Assistant
P.S Assembly Angelo Del Toro Education Complex
09.2017 - 01.2019
High School Diploma -
Harvest Collegiate High School
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