Jennifer Guardado
Los Angeles,CA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Assistant
State of California Unemployment Insurance Appeals
10.2023 - Current
- Worked closely with State judges to finalize case files for scheduled hearing
- Trained new hires
- Welcomed office visitors and alerted staff to arrivals of scheduled hearings.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks.
- Maintained and updated office records, both digital and physical.
Educator/Office Administrative Assistant
Los Angeles County Arboretum
06.2021 - 08.2023
- Collaborated with adults and children to provide safe and educational experience.
- Developed and implemented engaging lesson plans to keep learner attention.
- Built relationships and communicated with parents to provide best learning environment for children.
- Trained and supervised new educators and volunteers to apply best teaching practices and comply with protocols.
- Answered high volume emails daily.
- Conducted research to assist with routine tasks and special projects.
- Screened visitors and issued badges to maintain safety and security.
ABA Technician
360 Behavioral Health
02.2020 - 06.2020
- Delivered services in diverse settings such as homes, and other community settings while maintaining confidentiality of information regarding children and families.
- Offered weekly workshops with detailed training and regular check-in.
- Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.
- Delivered social skills curriculums and programs in support of client skills development.
- Monitored and documented client progress using data collection techniques.
- Held supportive courses via zoom for clients
- Maintained neutrality when supporting patients despite difficult behavior.
Administrative Assistant
SecuriTax Financial
11.2018 - 01.2020
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Handled administrative records, document processing and payroll needs.
- Completed accounting functions such as payroll and expense tracking.
- Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
- Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
- Created, maintained and updated filing systems for paper and electronic documents.
Education
Bachelor of Science - Psychology
California State University, Northridge
Northridge, CA05.2026
Certification
- CNP - Certified Notary Public
Languages
Spanish
Professional Working
Timeline
Office Assistant
State of California Unemployment Insurance Appeals
10.2023 - Current
Educator/Office Administrative Assistant
Los Angeles County Arboretum
06.2021 - 08.2023
ABA Technician
360 Behavioral Health
02.2020 - 06.2020
Administrative Assistant
SecuriTax Financial
11.2018 - 01.2020
Bachelor of Science - Psychology
California State University, Northridge
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