Jennifer Guereca
Hobbs,New Mexico
Summary
Seasoned professional with a solid background in nutritional services and cash handling, exemplified by a commendable stint at Hobbs Municipal Schools. Expert in food safety knowledge and exceptional in customer service, consistently ensuring workplace safety and efficiency. Demonstrates outstanding leadership and bilingual communication abilities, enhancing team collaboration and operational excellence. A quick learner, I like to do and learn new things. I am an honest person and I like to be fair to others and always maintain respect.
Experienced with maintaining and organizing medical records. Utilizes strong attention to detail and data management skills to ensure accurate and confidential patient information. Track record of enhancing office productivity through effective records management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Records Clerk
Wexford Health Sources Inc.
6900 West Millen Dr. Hobbs, N.M. 88240
08.2024 - 06.2025
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
- Assisted with the transition to an electronic health record system (EHR), ensuring a seamless migration of patient data while maintaining strict confidentiality standards.
- Facilitated smooth transitions for patients transferring between facilities, coordinating the release of their medical records following all legal requirements.
- Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
- Constant communication and team work to ensure patients were scheduled and confirm transportation on time to appointments.
- Offsite coordinator
Nutritional Service
Hobbs Municipal Schools
Hoobs, New Mexico
08.2022 - 07.2024
- Conducted regular temperature checks on refrigerators and freezers to ensure optimal functioning conditions were maintained at all times.
- Checked expiration dates on food items before stocking shelves or preparing meals.
- Communicated professionally with co-workers regarding job duties and expectations.
- Managed time effectively by multitasking between various tasks throughout the day.
- Stocked shelves with fresh produce, dairy products, canned goods, frozen items, and other grocery items as needed.
- Provided excellent customer service to patients and families in a high-volume cafeteria setting.
- Performed daily cleaning tasks including washing dishes, sweeping floors, and wiping down surfaces.
- Followed safety protocols when handling hot foods and using kitchen equipment such as ovens and slicers.
- Assisted with food preparation by measuring ingredients, weighing food items, and portioning meals according to dietary guidelines.
- Demonstrated knowledge of safe food handling practices such as keeping cold foods cold and hot foods hot.
Front Line Cashier and Drive thru Cashier
Rosa's Cafe Tortilla Factory
Hoobs, New Mexico
03.2019 - 11.2019
- Maintained an organized work station while adhering to all safety standards set forth by the company policy.
- Answered phones to obtain information and schedule nutritional assessments.
- Operated cash register, handle money and give correct change.
- Kept records of quantities of food used.
- Demonstrated positive attitude towards teamwork while assisting other employees with tasks as needed.
- Performed opening and closing duties such as balancing the register drawer and reconciling discrepancies between register totals and daily sales reports.
- Adept at accurately counting back change to customers in a friendly manner.
- Consistently followed company guidelines for handling money, checks, coupons, gift cards.
- Utilized effective time management skills during busy periods to ensure prompt service for all customers.
- Applied problem solving techniques to address customer concerns or complaints quickly.
- Proficiently operated cash registers, processed payments and issued receipts to customers.
- Successfully maintained a safe working environment by adhering to all safety regulations.
- Accurately entered item prices into the point-of-sale terminal while ringing up orders.
- Stocked and replenished merchandise according to store merchandising layouts.
- Handled customer complaints following store policies and procedures.
- Counted money in cash drawer at beginning of shift to verify correct amounts of change and cash.
- Packed grocery items in sacks or cartons, arranging heavy and bulky items at bottom.
- Used the point of sale system to accurately complete transactions.
- Verified prices of grocery items in question against price of items on stock shelf.
- Greeted customers warmly upon entering store and provided assistance.
- Processed cash, check, and credit cards for customer purchases.
- Developed and maintained a positive working relationship with customers.
- Verified that customers are of legal age to purchase restricted items.
- Trained new cashiers in the use of cash registers and processing payments.
Cashing Checks and Cashier
Bob's Thriftway
Lovington, New Mexico
07.2018 - 11.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
Factory Production Worker
Yazaki
Meoqui, Mexico
02.2015 - 08.2018
- Followed all safety protocols while handling money.
- Arranged and restocked displays and merchandise racks to maintain work area appearance.
- Built and maintained positive working relationships with coworkers.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Completed tasks in a timely manner while meeting daily quotas set by management.
- Maintained a clean work area at all times including sweeping floors and wiping down surfaces.
- Communicated effectively with team members and supervisors regarding job tasks and duties.
- Inspected materials for defects or deviations from specifications.
- Operated industrial machinery and equipment to produce quality product efficiently.
- Monitored safety protocols throughout the work area to ensure a safe environment.
- Assisted with training new employees on production processes and techniques.
- Cleared the machine of all products at the end of each run and at the end of the shift.
- Monitored inventory levels of supplies used during production runs.
- Reported any major defects to the shift lead or Manager.
Nurse Assistant
Yazaki
Meoqui, Mexico
02.2015 - 08.2018
- Examined materials or products visually or with hands to verify conformance to established standards.
- Read work orders to determine production specifications and information.
- Monitored inventory to adjust scheduling and inform supply needs.
- Coordinated operations and activities within and between departments.
- Documented all care given in accordance with departmental policy and procedure guidelines.
- Restocked necessary supplies on a daily basis and as needed.
- Developed trusting relationships with patients.
- Completed daily documentation regarding patient care and input reports.
- Maintained a clean work environment by adhering to infection control protocol standards.
- Responded appropriately to requests and questions from patients.
- Helped with room turnover and preparation for the next patient.
- Performed general housekeeping duties such as changing bed linens or cleaning room surfaces.
- Demonstrated excellent communication skills by interacting with patients in a compassionate and professional manner.
- Cleaned and sanitized medical equipment and rooms.
- Gathered information from nurses about patient condition and treatment plans.
- Kept patient information confidential to protect organization's value.
Education
GED - Graphic Designer
Preparatoria Abierta SEP
Meoqui, Chihuahua02.2017
Skills
- Food Storage Procedures
- Coaching and Mentoring
- Written Communication
- Safety Management
- Time Management
- Cash Register Operation
- Kitchen Equipment Operation
- Records Management
- Multitasking Abilities
- Accurate Cash Handling
- Workplace Safety
- Customer Service
- Cleaning and sanitizing
- Active Listening
- Food safety knowledge
- Team Leadership
- Inventory Control
- Teamwork and Collaboration
- Self-Motivation
- Bilingual
- HIPAA compliance
- Written and verbal communication
- Data entry
- Document scanning
- File organization
- EMR / EHR
- Scheduling appointments
- Electronic medical records handling
Accomplishments
- Achieved sending out every patient's charts to their designated facility and releasing medical information as requested and approved, to discharged patients through effectively helping with closing facility.
- Collaborated with team of 13 in the development of collecting signatures from around 1500 patients for their consent to be vaccinated for measles and uploading every consent to the patient's chart.
Certification
- Food Handler
- Safe Training
- Graphic Designer
- CPR
- Handling Patient Sexual Misconduct
- 2025 Social Engineering Red Flags
- What Is Personal Identifiable Information (PII)
- Importance of Teamwork
- HIPPA
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Medical Records Clerk
Wexford Health Sources Inc.
08.2024 - 06.2025
Nutritional Service
Hobbs Municipal Schools
08.2022 - 07.2024
Front Line Cashier and Drive thru Cashier
Rosa's Cafe Tortilla Factory
03.2019 - 11.2019
Cashing Checks and Cashier
Bob's Thriftway
07.2018 - 11.2018
Factory Production Worker
Yazaki
02.2015 - 08.2018
Nurse Assistant
Yazaki
02.2015 - 08.2018
GED - Graphic Designer
Preparatoria Abierta SEP