Dynamic paralegal specialist with extensive experience at the USDA Office of Hearings and Appeals. Proven expertise in legal research and compliance, managing over 150 case records while delivering exceptional customer service. Bilingual in Spanish, I effectively communicate complex legal concepts, ensuring thorough and persuasive case preparation.
Overview
21
21
years of professional experience
Work History
Paralegal Specialist and Ombudsman
USDA Office of Hearings and Appeals (NAD)
Alexandria
02.2017 - Current
Serve as the initial contact for Appellants seeking appeals process information.
Analyze voluminous case records to extract relevant background, regulations, and party statements.
Prepare comprehensive case files for appeals officers, ensuring completeness and persuasiveness of exhibits.
Evaluate case files against agency adjudication standards and relevant laws to support legal conclusions.
Conduct legal research on statutory and regulatory issues impacting NAD’s adjudicatory history.
Review changes in court rules and advised adjudicators on compliance with updated regulations.
Manage over several thousand case records in NAD database, tracking progress of Appeals Officers' reviews.
APPEALS CLERK (contractor)
National Appeals Division
Lakewood
05.2015 - 02.2017
Served as initial contact for Appellants regarding appeal processes through calls and emails.
Handled correspondence from Appellants, date-stamping, scanning, and filing into appropriate case files.
Maintained accurate records in NAD database for final Director Review Determinations.
Assisted Appeals Officers in verifying legal citations in draft Director Review Determinations.
Collaborated with NAD Director on final edits to Director Review Determinations before signature.
Managed over 113 case files while ensuring compliance with Personally Identifiable Information regulations.
Prepared legal notifications to Appellants about their appeals process via mail and email.
Utilized NAD database and Westlaw for legal research and citation verification.
JUNIOR PARALEGAL
LEVINE AND ASSOCIATES
Falls Church
01.2010 - 08.2013
Managed incoming phone calls, directing them to appropriate personnel efficiently.
Served as initial contact for clients, ensuring seamless communication during office visits.
Maintained attorney's calendar with critical court dates, conferences, and travel schedules.
Opened and distributed mail accurately to support firm operations.
Updated immigration case files with essential client information throughout processing.
Conducted client meetings to gather necessary details for immigration applications.
Performed legal research to ensure successful and approvable immigration submissions.
Drafted motions, pleadings, and legal letters to support various cases.
FRONT DESK CLERK
GASTROENTOROLOGY ASSOCIATES
Hollywood
01.2007 - 05.2009
Answered multiple phone calls from patients and medical professionals efficiently.
Served as first point of contact, checking in patients and collecting co-pays.
Scheduled appointments for procedures and routine doctor visits.
Assisted patients with translation from Spanish to English for Gastro procedure explanations.
Maintained accurate patient case files and organized medical records.
Processed prescription calls to pharmacy as required.
Facilitated communication between doctors and patients through bilingual translation services.
LEGAL CLERK
LAW OFFICE OF DAVID BORACK
Pembroke Pines
12.2003 - 12.2006
Managed attorneys' calendars, scheduling hearings and depositions efficiently.
Drafted essential motions and pleadings for legal proceedings.
Entered new client information into computer system accurately.
Filed critical legal documents into case files systematically.
Handled multiple phone calls from clients and agencies, addressing inquiries promptly.