Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Guinac

Denver,Co

Summary

Highly organized and detail-oriented Hospital Clerk with 4 years of experience in a fast pace healthcare environment. Proficient in data entry using electronic health record systems (EPIC) maintaining patient records, scheduling appointments and assisting with billing. Skilled in managing calendars and excellent communication skills. Accustomed to addressing the changing needs of the office and supporting colleagues and superiors with excellent assistance skills. Able to multitask with medical staff to provide excellent patient care.

Overview

7
7
years of professional experience

Work History

Denver Health, CLERICAL SUPPORT SPECIALIST

INFUSION/ONCOLOGY
06.2021 - Current
  • Provide Clerical and Administrative support
  • Maintain calendars, schedule appointments
  • Attend to committee/divisional meetings
  • Assist with Patient’s Referrals
  • Maintaining departmental files up to date
  • Provide customer service
  • Outbound/inbound calls
  • Verify and update patient demographics and billing insurance information
  • Perform all functions in a timely, accurate and efficient manner
  • Experience

Medical Scheduling Agent

Denver Health
01.2020 - 06.2021
  • Multiples clinic scheduling
  • New patient appointments
  • Reschedule appointments
  • Pediatric appointments
  • Cancelling appointments
  • Outbound/Inbounds calls
  • Verify insurances
  • Verify patient’s demographics
  • Specialty clinics knowledge/Scheduling
  • Referral orders
  • Professional Bureau of Collections

Student Loan Collector

01.2018 - 08.2018
  • Monitor student loan accounts
  • Process payments plans
  • Incoming calls-Outgoing calls
  • Verify debtor information
  • Skip Trace

Tech Support

U.S. Bank

Hours Bilingual Senior & Online Personal

04.2016 - 01.2018

Senior

  • Calls Monitor accounts
  • Explain account Information
  • Process account payments and refunds
  • Verify customer information
  • Incoming calls-outgoing calls
  • Open Checking and saving account
  • Tech Support

Education

High School Diploma -

Brady High School
Lakewood, Co

Skills

  • Languages:
  • Bilingual -ENGLISH & SPANISH- Proficient in writing, reading & speaking
  • Skills:
  • Epic/My Chart
  • Microsoft Office: Word, Excel and PowerPoint
  • Skip Tracing
  • Customer Service

Timeline

Denver Health, CLERICAL SUPPORT SPECIALIST

INFUSION/ONCOLOGY
06.2021 - Current

Medical Scheduling Agent

Denver Health
01.2020 - 06.2021

Student Loan Collector

01.2018 - 08.2018

Hours Bilingual Senior & Online Personal

04.2016 - 01.2018

Tech Support

U.S. Bank

Senior

High School Diploma -

Brady High School

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Jennifer Guinac