Jennifer Riddle
Production Manager
New Market,TN
Overview
21
21
years of professional experience
Work History
Mine Clerk
Nyrstar TN Mines
New Market, TN
01.2010 - 10.2017
- Work effectively in a team environment to achieve day to day goals
- Review vendor statements to ensure accurate processing
- Processing of purchase requisitions as required
- Ensuring proper processes are followed in accordance with company policies/procedures, and guidelines
- Time sheet input
- Monitor Fuel and Oil levels for reorder
- Teach ART classes
- Teach New Miner classes
- Resume
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
- Interacted with customers by phone, email, or in-person to provide information.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Processed documents and materials to disseminate information to appropriate parties.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Monitored and tracked budgets and expenses.
- Compiled and analyzed data to produce reports.
- Purchased and maintained office supplies.
- Assisted with onboarding of new employees.
- Input data into spreadsheets and databases.
- Processed incoming and outgoing mail and packages according to established procedures.
- Utilized office management software to record and track customer information.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Production Manager
Scott Recycling
Knoxville , TN
01.2023 - Current
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Reviewed work for quality and compliance with company standards and design specifications.
- Resolved issues quickly to maintain productivity goals.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Delivered direct feedback to senior management regarding project visibility and status.
- Prepared and maintained production reports and personnel records.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Updated logs and submitted timely reports detailing activities in line with regulatory standards.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Coordinated with other departments to align production with customer requirements.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Evaluated employee performance and provided feedback and training as needed.
Mine Clerk
01.2013 - Current
Owner/Operator
Old Tymie Reclaimed Lumber
New Market, TN
07.2019 - 01.2023
- Evaluated suppliers to maintain cost controls and improve operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Generated revenues yearly and effectively capitalized on industry growth.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Established foundational processes for business operations.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Conducted audit inspections and independent checks to verify parts and materials.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Introduced new methods, practices, and systems to reduce turnaround time.
Miner
TN
02.2011 - 01.2013
- Mines with the following responsibilities:
- Underground Haul Truck Operator
- Underground Skip Tender
- Underground Chute Puller
- Underground High Scaler
- Underground Blaster
- Underground Crusher Operator
- Underground Offsider
- Underground and Surface Supply Hauler.
Service Sales Manager
01.2010 - 01.2011
- For TN Roofing with following responsibilities:
- Provide necessary improvement features regarding job performing skill fullness with essential quality
- Evaluate the overall of the employees
- Managed 16 employees
- Customer Service
- Trained and Educated advancement of employees
- Organizing, managing, coordinating, and directing the operations and functions of personnel
- Coordinating a selection panel in recruitment process, including selections
- Coordinate Safety meetings.
Supervisor
BAE Systems
01.2008 - 01.2010
- With the following responsibilities
- Planned and supervised the day to day actions for 40 personnel on assembly line
- Evaluated employees every 3 months
- Quality control
- Manage payroll procedures
- Safety meetings.
Office Manager
State Farm of Jefferson
, Tn
01.2006 - 01.2008
- With the following responsibilities:
- Performed all necessary Supervisory functions
- Training and education of employees
- Provide necessary improvement features regarding job performing skillfulness with essential quality
- Customer Service
- Coordinating a selection panel in recruitment process, including selection
- Managed and maintained an advertising plan
- Sales.
Service Sales Rep
Cintas
01.2005 - 01.2006
- For, the Uniform Company
Supply Hauler
Defense
01.2003 - 01.2006
Fork Lift Operator
Lakeway Cabinets
01.2002 - 01.2003
Education
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Jefferson County High School
01.1999 - 1 2002
Skills
Computer SkillsMicrosoft Word, Microsoft Excel, Microsoft Access, Microsoft Power Point, Microsoft OutlookSAPProfessional SkillsAble to work alone on a broad varietyAble to establish and maintain healthy working relationships with people in course of workGood professional appearanceAble to deliver effective results, meet tight deadlines and targetsMSHA Instructor cardTN Blasting LicensesFollow all Safety requirements
Administrative support
Administrative support
Cash Handling
Cash Management
Relationship building
Product and service sales
Customer satisfaction
Proficient in [Type of Technology]
Stocking and replenishing
Quality Management
Mail handling
Driver correspondence
Scheduling
Strategic planning
Sorting and labeling
Timeline
Production Manager
Scott Recycling
01.2023 - Current
Owner/Operator
Old Tymie Reclaimed Lumber
07.2019 - 01.2023
Mine Clerk
01.2013 - Current
Miner
TN
02.2011 - 01.2013
Mine Clerk
Nyrstar TN Mines
01.2010 - 10.2017
Service Sales Manager
01.2010 - 01.2011
Supervisor
BAE Systems
01.2008 - 01.2010
Office Manager
State Farm of Jefferson
01.2006 - 01.2008
Service Sales Rep
Cintas
01.2005 - 01.2006
Supply Hauler
Defense
01.2003 - 01.2006
Fork Lift Operator
Lakeway Cabinets
01.2002 - 01.2003
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Jefferson County High School
01.1999 - 1 2002