Jennifer Gully
Summary
Highly skilled and enthusiastic professional with 17 years of experience managing operations in a busy 24/7 Emergency Specialty Hospital. Successfully oversee hospital operations, human resources, budgeting, supply management and both client and patient care. Develop and lead a productive and efficient team of supervisors. Create a work environment that provides opportunities for growth and development as well as retention for all team members.
Overview
29
29
years of professional experience
Work History
Hospital Director
VCA Shoreline
08.2007 - Current
- Increased staff retention through the implementation of targeted professional development and mentoring programs.
- Established effective communication channels within the organization that facilitated efficient information sharing between departments.
- Promoted a culture of safety by establishing rigorous quality assurance measures and providing ongoing education for staff members.
- Enhanced public relations efforts by representing the hospital at community events and engaging with media to promote positive news stories and accomplishments.
- Managed financial resources effectively, maintaining a balanced budget and ensuring adequate funding for essential services.
- Managed HR-related responsibilities in compliance with state and federal law.
- Enhanced patient care by collaborating with medical professionals to develop evidence-based clinical protocols.
- Directed human resources functions including recruitment, onboarding, performance evaluation, and talent management to build an exceptional team of veterinary professionals.
- Collaborated closely with leadership on key decisions regarding policy development, long-term planning, and facility management.
- Directed human resources functions including recruitment, onboarding, performance evaluation, and talent management to build an exceptional team of veterinary professionals.
- Developed and distributed employee work schedules based on operational needs and employee requests.
- Developed and updated department goals and achievements throughout fiscal year.
- Remained educated on emerging veterinary technologies and wrote proposals for possible purchases of new equipment to stay at forefront of innovation.
Lead Technician and Purchaser
Georgetown Veterinary Hospital
02.1995 - 08.2007
Education
Associate of Arts - Fashion Marketing And Retail Management
Berkeley College
New York, NY06.1992
Skills
Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations
Create a culture built on honesty, trust, respect and kindness
Maintain a fully staffed ER Department with both doctors and technicians
Review the P&L report monthly and partner with the Hospital Medical DIrector to increase revenue and limit expenses
Supervise the administration and case review of client medical complaints
Oversee the hiring, reviewing, disciplining and terminating of professional staff in accordance with the Regional team
Maintain client/patient records and make certain that all logs are kept up-to-date through established protocols
Accomplishments
2022 VMCC Hospital Manager of the Year
Timeline
Hospital Director
VCA Shoreline
08.2007 - Current
Lead Technician and Purchaser
Georgetown Veterinary Hospital
02.1995 - 08.2007
Associate of Arts - Fashion Marketing And Retail Management
Berkeley College