Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Gutierrez

Brooklyn,NY

Summary

Adept at maintaining high standards of cleanliness and organization, demonstrated during tenure at Metropolitan Hospital Center. Excelled in team collaboration and customer service, significantly enhancing patient and guest experiences. Skilled in housekeeping and proficient in managing multiple tasks efficiently. Achieved notable improvements in cleanliness and client satisfaction, showcasing strong teamwork and organizational abilities.

Overview

23
23
years of professional experience

Work History

Housekeeper

Metropolitan Hospital Center
02.2021 - 11.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Home Health Aide

01.2021 - 09.2022
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Telemarketer

Active Digital Solutions
08.2003 - 05.2007
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Generated new leads through targeted cold calling efforts, expanding the company''s client base.

Waitress Trainee

C&H Diner
08.1999 - 12.2006
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Education

GED -

Marist College
Poughkeepsie, NY
08.1999

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service

Timeline

Housekeeper

Metropolitan Hospital Center
02.2021 - 11.2022

Home Health Aide

01.2021 - 09.2022

Telemarketer

Active Digital Solutions
08.2003 - 05.2007

Waitress Trainee

C&H Diner
08.1999 - 12.2006

GED -

Marist College
Jennifer Gutierrez