Jennifer Guzman
San Jose,CA
Summary
A highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Office Coordinator
JMG Electric Inc.
Morgan Hill, CA
05.2020 - Current
- Created and maintained filing systems, both paper and electronic.
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
- Managed daily mail distribution including sorting out incoming and outgoing mail.
- Managed office inventory and placed new supply orders.
- Administered payroll and maintained proper documentation of employee personnel.
- Managed and distributed incoming and outgoing mail and packages.
Cashier
Silva's Hay & Grain
San Martin, CA
01.2020 - 10.2020
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Scheduled delivery dates for customers that needed hay delivered.
Barista
Safeway Starbucks
Gilroy, CA
08.2018 - 06.2019
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Collected payments and provided accurate change.
- Created complex, hand-crafted beverages based upon customer preferences.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Prepared and served hot or cold beverages.
- Maintained calm demeanor during high-volume periods and special events.
Photographer
Kaman's Art Shoppes
Gilroy, CA
03.2016 - 09.2016
- Explained price and package details customers.
- took pictures of individuals, families and small groups on location.
- Greeted or assisted customers, suggested/promoted products, processed and packaged photo orders.
- Printed and packaged photos purchased by customers.
- Review proofs with clients to determine which images should be printed or published.
Education
High School Diploma -
Christopher High School
Gilroy, CA06-2018
Skills
- File Organization
- Customer Service
- Supply Replenishment
- Mail handling
- Regulatory Compliance
- Stocking and Replenishing
- Recordkeeping and Documentation
- Teamwork and Collaboration
- Customer Service
- Cleaning and Sanitizing
- Merchandising and Display
- Organization and Categorization
- Payment Processing
- Cash Register Operations
Timeline
Office Coordinator
JMG Electric Inc.
05.2020 - Current
Cashier
Silva's Hay & Grain
01.2020 - 10.2020
Barista
Safeway Starbucks
08.2018 - 06.2019
Photographer
Kaman's Art Shoppes
03.2016 - 09.2016
High School Diploma -
Christopher High School