Jennifer Haddrill
Cape Coral,FL
Summary
Distinguished for elevating customer satisfaction and loyalty, I blend an outgoing personality with expertise in POS systems to deliver exceptional service. Known for strong multitasking and creating a welcoming atmosphere, I excel in fostering repeat patronage and maintaining high safety standards, making me a highly reliable asset to any team.
Overview
21
21
years of professional experience
1
1
Certification
Work History
server
Cristof's On Mcgregor
Fort Myers, FL
02.2026 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Managed multiple tables efficiently during peak hours, enhancing overall restaurant flow.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender/server
Salty Papa's Shrimp House
Fort Myers, FL
05.2023 - 02.2024
- Upheld strict regulations for safe alcohol service and food safety.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Blue Dog
Matlacha, Fl
03.2017 - 01.2022
- Upheld strict regulations for safe alcohol service and food safety.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender/ Server
Bert's
Matlacha, Fl
01.2005 - 05.2016
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Lapeer West
Lapeer, MISkills
- Strong multitasking
- Courteous
- Anticipating guest needs
- Maintaining a clean bar
- Highly reliable
- Team player attitude
- Outgoing personality
- Point of sale systems
- Outstanding customer service
Certification
SafeStaff Foodhandler
Timeline
server
Cristof's On Mcgregor
02.2026 - Current
Bartender/server
Salty Papa's Shrimp House
05.2023 - 02.2024
Bartender
Blue Dog
03.2017 - 01.2022
Bartender/ Server
Bert's
01.2005 - 05.2016
High School Diploma -
Lapeer West