Jennifer Hagan
Louisville,KY
Summary
Diligent Behavioral Technician professional well-versed in evaluating behavioral and physical needs of Psychiatric patients. Documenting daily activities and special incidents while effectively managing client needs, daily care, assisting with treatment coordination and supporting program operations.
Overview
21
21
years of professional experience
Work History
Patient Care Technician
Jewish Hospital
09.2023 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, such as bathing, changing patients, feeding patients, and streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs, charted, and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Behavioral Health Technician
Norton Hospital
08.2022 - 10.2023
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Adjunct Professor
Jefferson Community Technical College
01.2018 - 05.2022
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
Adjunct Professor
Webster College
01.2020 - 11.2020
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Built and developed curriculum for technical translation course.
French Teacher
West End Boys School
07.2017 - 06.2019
- Communicated with students in French to foster oral proficiency.
- Consulted with teachers in other disciplines to identify and adopt successful instructional strategies.
- Facilitated learning of French language using variety of instructional methods, resources and technological tools.
- Created reading lists with materials to promote student comprehension of written French.
Linguist
Word For Word Language Services LLC
02.2016 - 10.2018
- Acted as senior project manager on all translation and transcription projects.
- Translated and reviewed foreign language documents and identified and extracted information.
- Recruited qualified language professionals for translation, interpretation, and transcription projects.
- Performed bookkeeping, payroll, vendor and client contracts, and project analysis.
Ad Quality Rater -Contractual
Zero Chaos
04.2015 - 05.2016
- Read, interpreted and followed written test instructions and procedures to accurately test products.
ESL Teacher/Interim AAssistant Coordinator
Shelby County Public Schools
03.2014 - 06.2014
- Educated students in basics of English grammar and conversational speaking.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Coached students on English pronunciation and intonation for eloquent conversation.
- Set assessments to measure student progress and identify growth opportunities.
English Teacher
Établissement St. Thècle
10.2002 - 04.2009
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Prepared and implemented lesson plans covering required course topics.
- Designed and implemented assessments to measure student progress in English language learning.
Education
Associate Degree In Nursing - Nursing
Jefferson Community And Technical College
Louisville, KY05.2026
Certificate - Legal, Technical, And Literary Translation
New York University
New York, NY08.2017
Masters Of Arts - French Language And Literature
University of Louisville
Louisville, KY12.2016
Bachelors Of Arts - French Literature, Language, And Culture
Université Blaise Pascal
Clermont-Ferrand, France06.2006
Skills
- Admitting and Discharging
- Medical Terminology Knowledge
- Epic Medical Record Management
- Blood Draws
- Behavioral Control
- Personal Care Assistance
- Nursing Assistance
- Log Updating
- Patient Observation
- Therapeutic Communication
- Conflict De-Escalation
- Admissions Intake
- Observe Behaviors
- Infection Control Understanding
Additional Information
Basic Life Support Certification 2023
SCM certification 2023
CNA courses and clinical 2022
Bridging the Gap Community Interpreter Certification 2020
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Portuguese
Limited Working
Haitian Creole
Professional Working
Timeline
Patient Care Technician
Jewish Hospital
09.2023 - Current
Behavioral Health Technician
Norton Hospital
08.2022 - 10.2023
Adjunct Professor
Webster College
01.2020 - 11.2020
Adjunct Professor
Jefferson Community Technical College
01.2018 - 05.2022
French Teacher
West End Boys School
07.2017 - 06.2019
Linguist
Word For Word Language Services LLC
02.2016 - 10.2018
Ad Quality Rater -Contractual
Zero Chaos
04.2015 - 05.2016
ESL Teacher/Interim AAssistant Coordinator
Shelby County Public Schools
03.2014 - 06.2014
English Teacher
Établissement St. Thècle
10.2002 - 04.2009
Associate Degree In Nursing - Nursing
Jefferson Community And Technical College
Certificate - Legal, Technical, And Literary Translation
New York University
Masters Of Arts - French Language And Literature
University of Louisville
Bachelors Of Arts - French Literature, Language, And Culture
Université Blaise Pascal
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