Jennifer Hahn
Greensboro,NC
Summary
Highly skilled and adaptable professional with extensive experience in medical transcription and administrative support, notably at Northern Iowa Therapy. Excelled in medical terminology mastery and superior customer service, demonstrating a typing speed of 115 wpm and exceptional interpersonal skills. Proven track record of effective problem-solving and maintaining confidentiality, contributing to streamlined operations and enhanced patient care.
Overview
30
30
years of professional experience
Work History
Administrative duties
Northern Iowa Therapy
08.2023 - 01.2024
- Administrative duties including assisting with intake paperwork for patients.
- Clerical audit of records/document to ensure compliance with company requirement records/documents using Excel and Microsoft Word, filing of records and documents.
- Following up on doctor signatures.
- Scheduling patients and therapists, as well as assisting with therapy room including restocking and tracking supplies.
- Transporting patients as needed.
Medical office assistant III/medical transcriptionist pathology
Allen Hospital
01.2022 - 01.2023
- Responsible for transcribing all surgical and autopsy reports from the pathologists.
- Assisted outpatients and clients, answered phones, performed computer order entry and registration, and filed.
- Specimen receiving and distribution, typing, and faxing.
- Collected and handled laboratory specimens, ensured proper labeling, and ordering of laboratory samples.
- Worked under the direction of pathologists and lab management.
- Verified insurance coverage for each patient visit.
- Monitored office supplies inventory and placed orders when necessary.
- Collected payments from patients for services rendered.
- Ordered and maintained supply inventory for medical office.
Custodian
Omega
01.2021 - 01.2022
- I oversaw cleaning the entire campus on a nightly basis, and minor maintenance on broken equipment.
- Set up and removed furniture, equipment and supplies required for meetings and special events.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Moved equipment and furniture to thoroughly clean space.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Notified managers of repair needs or additions to building operating systems.
- Stripped, sealed and polished floors.
- Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Ramp agent, Customer Service, Gate Agent, Baggage Claim, Operations
Envoy Air Cedar Rapids, Iowa
Cedar Rapids, USA
01.2018 - 01.2021
- Cedar Rapids is a cross-trained airport, so I was trained in all areas.
- Participated in team meetings to discuss performance, safety, and operational improvements.
- Operated ground support equipment, such as tugs, conveyor belts, and forklifts.
- Maintained accurate records of all GSE used throughout shift.
- Operated equipment to support on-ground operations in between flights.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Prepared detailed reports summarizing activities performed during shift.
- Used scanners to track parcel information, condition or receipt.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Monitored weather conditions regularly in order to adjust operations accordingly when needed.
- Collected, sorted and checked baggage tags against flight lists.
Paraeducator
Waterloo Community School District
Waterloo
01.2012 - 01.2018
- Provided administrative support to teachers, monitoring child development, prepared education material for daily classroom activities, taught small group.
- Communicated confidential details about student behavior and performance with parents and authorized parties.
- Provided clerical support to teachers, such as photocopying and organizing materials.
- Monitored students' progress in skill and personal behavioral development and reported on findings to teachers and parents.
- Supported students throughout academic instruction and assignments.
- Organized and labeled student materials when setting up classrooms.
- Maintained focused, inclusive and supportive learning environments.
- Collaborated with teachers to develop modifications to lesson plans based on the individual needs of each student.
- Supplied one-on-one attention to each student during group activities.
- Supported English Language Learners in acquiring language skills and understanding content.
Medical transcriptionist
Axolotl
California, USA
12.2007 - 01.2009
- Worked at home typing hospital dictation
- Translated medical jargon and abbreviations into expanded forms to promote accuracy of patient and health care facility records.
- Transferred transcribed materials into electronic health records system.
- Demonstrated strong knowledge of medical terminology and anatomy.
- Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
Medical transcriptionist
Covenant Medical Center
Waterloo, USA
01.2002 - 12.2007
- Worked at home and in-house typing hospital and clinic dictation
- Ensured proper formatting of transcribed documents according to hospital standards.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Demonstrated extremely fast and accurate typing abilities.
- Created templates for frequently dictated reports in order to streamline workflow processes.
Medical transcriptionist
Total eMed
Franklin, USA
05.2001 - 01.2002
- Worked at home typing hospital and clinic dictation
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
- Maintained high accuracy rate on daily production of completed reviews.
- Kept operations in full compliance with HIPAA rules and regulations.
- Transcribed dictation for variety of medical reports.
Medical transcriptionist
Healthscribe
Sterling, USA
10.1999 - 03.2001
- I worked at home for a transcription company, transcribing all types of hospital and clinic reports.
- Transferred transcribed materials into electronic health records system.
- Demonstrated strong knowledge of medical terminology and anatomy.
- Made corrections when needed to grammar, spelling, and syntax.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Demonstrated extremely fast and accurate typing abilities.
- Efficient in transcription software and equipment to work from home.
Medical transcriptionist
Clinton Community Hospital
Clinton, USA
05.1997 - 08.1997
- I worked in the medical records department of the hospital.
- Demonstrated strong knowledge of medical terminology and anatomy.
- Transferred transcribed materials into electronic health records system.
- Made corrections when needed to grammar, spelling, and syntax.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Demonstrated extremely fast and accurate typing abilities.
- Transcribed dictation for variety of medical reports.
Medical transcriptionist
Vinton Family Medical Clinic
Vinton, USA
11.1996 - 04.1997
- Transcribed for five general practitioners in busy clinic.
- Transferred transcribed materials into electronic health records system.
- Scheduling and insurance.
- Demonstrated strong knowledge of medical terminology and anatomy.
- Made corrections when needed to grammar, spelling, and syntax.
- Maintained confidentiality of patient information according to HIPAA regulations.
Medical transcriptionist
Northside Hospital
Atlanta, USA
11.1995 - 09.1996
- Transcribed for four cardiologists in the Cardiology Department..
- Answered phones and scheduled patient appointments.
- Filed insurance.
- Transferred transcribed materials into electronic health records system.
- Demonstrated strong knowledge of medical terminology and anatomy.
- Made corrections when needed to grammar, spelling, and syntax.
- Transcribed dictation for variety of medical reports.
- Kept operations in full compliance with HIPAA rules and regulations.
Medical transcriptionist
Burlington Medical Center
Burlington, USA
01.1994 - 01.1995
- Transcribed for four physicians in the Radiology Department.
- All patient x-rays, MRIs, CTs, mammograms, cardiac catheterizations, echocardiograms, and stress tests.
- Transferred transcribed materials into electronic health records system.
- Demonstrated strong knowledge of medical terminology and anatomy.
- Made corrections when needed to grammar, spelling, and syntax.
- Maintained confidentiality of patient information according to HIPAA regulations.
Medical transcriptionist
Burlington Pediatrics
Burlington, USA
12.1993 - 04.1994
- Transcribing in a busy pediatric office for five American physicians and one pediatric nurse practitioner.
- Demonstrated strong knowledge of medical terminology and anatomy.
- Made corrections when needed to grammar, spelling, and syntax.
- Conducted quality control checks on completed reports and corrected errors as needed.
- Ensured proper formatting of transcribed documents according to hospital standards.
- Demonstrated extremely fast and accurate typing abilities.
- Kept operations in full compliance with HIPAA rules and regulations.
- Identified mistakes in reports and checked with doctors to obtain correct information.
- Recorded and filed patient data and medical records.
Internship
Burlington Pediatrics
Burlington, USA
10.1993 - 10.1993
- Internship while finishing Medical Transcription school. I was offered a permanent position when Internship was completed.
Education
Early Childhood Associate Degree -
Upper Iowa University
09-2017
Some College (No Degree) - Surgical Technology
Guilford Technical Community College
Jamestown, NCDiploma - Medical transcription
Midstate College
Carthage, IllinoisSkills
- Superior customer service skills
- Medical terminology mastery
- Typing speed of 115 wpm
- Transcribing
- Lanier
- Dictaphone
- EXtext
- Epic
- Bayside
- Mongoose
- Acuity
- Lotus Notes
- Microsoft Office
- Excel
- Power Point
- Housekeeping duties
- Supply chain duties
- Basic reception duties
- Opening and closing duties
- Administrative support experience
- Excellent interpersonal skills
- Conflict resolution
- Adaptable under pressure
- Effective problem solving
- Airport security awareness
- Cross-cultural sensitivity
- Strong multitasking
- Travel documentation verification
- Time management expertise
- Passenger assistance
Timeline
Administrative duties
Northern Iowa Therapy
08.2023 - 01.2024
Medical office assistant III/medical transcriptionist pathology
Allen Hospital
01.2022 - 01.2023
Custodian
Omega
01.2021 - 01.2022
Ramp agent, Customer Service, Gate Agent, Baggage Claim, Operations
Envoy Air Cedar Rapids, Iowa
01.2018 - 01.2021
Paraeducator
Waterloo Community School District
01.2012 - 01.2018
Medical transcriptionist
Axolotl
12.2007 - 01.2009
Medical transcriptionist
Covenant Medical Center
01.2002 - 12.2007
Medical transcriptionist
Total eMed
05.2001 - 01.2002
Medical transcriptionist
Healthscribe
10.1999 - 03.2001
Medical transcriptionist
Clinton Community Hospital
05.1997 - 08.1997
Medical transcriptionist
Vinton Family Medical Clinic
11.1996 - 04.1997
Medical transcriptionist
Northside Hospital
11.1995 - 09.1996
Medical transcriptionist
Burlington Medical Center
01.1994 - 01.1995
Medical transcriptionist
Burlington Pediatrics
12.1993 - 04.1994
Internship
Burlington Pediatrics
10.1993 - 10.1993
Early Childhood Associate Degree -
Upper Iowa University
Some College (No Degree) - Surgical Technology
Guilford Technical Community College
Diploma - Medical transcription
Midstate College
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