Summary
Overview
Work History
Education
Skills
Websites
Work Availability
Timeline
AccountManager
Jennifer Hakim

Jennifer Hakim

West Allenhurst,NJ

Summary

Highly skilled and enthusiastic professional with more than 15 years of experience managing human service programs. Compassionate coordinator with wide ranging skillset and flexibility when devising best fit for social services on an individual level. Effective leader and problem-solver working with a team of partners using best practices to help clients work towards financial stability.

Overview

23
23
years of professional experience

Work History

Community Impact Manager

United Way of Monmouth and Ocean Counties
Farmingdale, NJ
07.2014 - Current
  • Coordination and administrative support for United Way of Monmouth and Ocean Counties' Community Impact work in areas of Education, Health and Financial Stability.
  • Management of Financial Success Center Network; developing intake forms, training coalition partner staff, working with clients, program support, grant management, reporting statistics, general administrative support.
  • Spearheading Helpline for Financial Success Center Network (FSC). Taking all calls and providing assistance to over 300 callers; referring them to FSC partner organization; referring them to all appropriate community organizations;
  • Establishing training and providing retraining of FSC employees to improve client interaction and enhance community impact results.
  • Coordinating and supervising site visits, reporting issues and escalating those that require further assistance.
  • Cultivating relationships with stakeholders and community organizations
  • Spearheading new grant opportunities

Policy Associate

Advocates for Children of NJ
Newark, NJ
04.2008 - 12.2009
  • Worked with Senior policy staff to develop and implement a campaign to educate parents, community leaders and advocates about benefits of high-quality, public preschool.
  • Facilitated over 50 presentations at conferences, workshops and meetings.
  • Developed written materials.
  • Organized local advocates in grassroots advocacy campaign.

Quality Assurance Manager

Child Care Resources
Neptune, NJ
05.1995 - 04.2008
  • Fulfilled Agency’s application and submission for national accreditation.
  • Direct supervision of Child Care Resource and Referral Specialist; 12 subsidy staff.
  • Recorded, analyzed and distributed statistical information.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Configuration and implementation of new referral software program.
  • Promotion of Agency’s services to targeted groups within community; raising awareness about child care issues.

Education

M.S.W - Administration, Policy, Planning

Rutgers University
New Brunswick, NJ
05.1993

B.S - Human Services

Boston University
Boston, MA
05.1989

Skills

  • Self-motivated professional
  • Organization and Time management
  • Cultural awareness
  • Client needs assessments
  • Written and verbal communication
  • Interpersonal Communication
  • MS Office
  • Program development
  • Research Skills
  • Effective Working Relationships
  • Financial Assistance
  • Federal Regulations
  • Data Management
  • Organizational Skills
  • Communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Community Impact Manager

United Way of Monmouth and Ocean Counties
07.2014 - Current

Policy Associate

Advocates for Children of NJ
04.2008 - 12.2009

Quality Assurance Manager

Child Care Resources
05.1995 - 04.2008

M.S.W - Administration, Policy, Planning

Rutgers University

B.S - Human Services

Boston University

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Jennifer Hakim