Summary
Overview
Work History
Education
Skills
Educationalgoals
Other
Timeline
Generic

Jennifer Hall

Tampa,FL

Summary

Experienced professional with a strong background in administration, relationship-building, and problem-solving. Skilled in sales and customer service, with a focus on effective communication and negotiating. Adept at identifying and addressing customer needs while maintaining a high level of professionalism. Proven ability to build and maintain strong relationships with clients, resulting in increased customer satisfaction and loyalty. Committed to delivering exceptional service and achieving business objectives.

Overview

30
30
years of professional experience

Work History

Professional Concierge and Driver

Uber
05.2023 - Current
  • Safety-focused individual possessing outstanding driving record
  • Excellent record of punctuality and work ethic
  • Knowledge of basic repairs and daily vehicle maintenance check.
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.

Freelance Marketing

Owner
01.2022 - Current
  • Help small business owners redefine their branding, logos, social media and marketing of inventory and/or services.
  • Increased revenue through successful marketing campaigns for various clients.
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Developed customized solutions to address unique client needs, resulting in repeat business and referrals.

Flower Shop Owner

Mother of Gratitude
01.2023 - 01.2024
  • Designed custom floral arrangements and coordinated timely deliveries to clients.
  • Managed day-to-day business operations.

National Sales Director

Spoton Merchant Service
07.2021 - 08.2022
  • Outside Sales
  • Selling credit card machines and services to businesses
  • Conducting demonstrations and delivering presentations
  • Maintaining customer relationships.
  • Achieved consistent sales growth through effective negotiation skills and persuasive communication techniques.
  • Analyzed industry trends and competitor activities to adjust strategies for continued competitiveness in the marketplace.
  • Optimized product pricing strategies based on market research data, resulting in improved profit margins.

Interim Church Administrator

St. Mary’s Church
02.2022 - 07.2022
  • Recreated and updated membership rosters, church documents and basic reports
  • Directed administrative and secretarial support for Interim Priest, volunteers
  • Recreated weekly newsletters
  • Greeted visitors, callers and members of congregation courteously and promptly
  • Arranged corporate and office conferences for company employees and guests
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.

Inside Phone Sales

EMS Electronic Merchant Systems
10.2020 - 07.2021
  • Experience in MS Office suite, e-mail and the internet
  • Proven sales, relationship/account management skills
  • Cold calling experience
  • Excellent telesales communication/organizational skills
  • High contact/short selling cycle experience
  • Trained new hires
  • Organized weekly sales meetings.
  • Made average of 200+ outbound and inbound calls per day.

Talk Show Host

Your Beautiful Day, Choice Radio Network
01.2017 - 07.2017

Created, Produced and Directed my own 2-hour prime time weekday talk show

  • Found, researched, fact-checked and wrote scripts for relevant topics in local news
  • Managed all news announcements and scripted quick headlines for breaking news events
  • Informed audience about local events, general PSAs and music titles and artists
  • Spearheaded promotional appearances on behalf of the station and to increase sales for advertisers
  • Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings and other items of interest
  • Built broadcast storylines to interest listeners and grow the station audience
  • Delivered exceptional programming to audience members by always researching events, guests and programs thoroughly
  • Prepared daily stories to discuss during broadcasts
  • Established relationships with potential sponsors.

Volunteer Church Administrator

St. Mary's Episcopal Church
01.2006 - 01.2008
  • Maintained the church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities
  • Created and updated membership rosters, church documents and basic reports
  • Directed administrative and secretarial support for Priests, program directors and volunteers at St
  • Mary's church
  • Published, printed and mailed informative, prayerful newsletters to church members and leadership team
  • Greeted visitors, callers and members of congregation courteously and promptly
  • Arranged corporate and office conferences for company employees and guests
  • Delivered clerical support by efficiently handling wide range of routine and special requirements
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
  • Implemented the first St
  • Mary's Church office procedures manual to assist and train future Office Administrators & Volunteers.

National Sales Representative

Fisher Scientific Instruments
01.2000 - 01.2001
  • Tripled sales in first quarter by implementing aggressive sales programs, overhauling processes, and facilitating market development
  • Nationally Recognized, honored to be part of FS elite Marketing Task Force
  • Functions independently and professionally
  • Responsible for managing personal expense budget, travel arrangements
  • Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships
  • Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
  • Developed national marketing campaign for teams across organization
  • Sustain, identify and build collaborations with customers
  • Good oral and written communication skills
  • Effective interpersonal and listening skills.

Business Owner

RN Medical, Inc.
02.1995 - 05.2000
  • Working with Hospitals setting up refurbished laboratories in small doctor offices
  • Increased company revenue by $100,000 in 12 months through aggressive new market strategies with 20% profit
  • Spearheaded product line diversification to achieve 65% increase in revenue and penetrate wider markets
  • Managed partnerships and strategic business relationships, including negotiating contract terms and handling conflicts
  • Directed sell-off of excess inventory to wholesalers and liquidators to satisfy debts and allow for production retooling
  • Identified and capitalized on short- and long-term revenue generation opportunities to maximize bottom-line profitability
  • Monitored use of best practices at all levels and implemented corrective actions to bring independent medical labs into OSHA compliance.

Education

Bachelor of Arts -

Christian Life University
Lutz, FL
09.2027

Associate of Arts -

Warrior Notes School of Ministry
2023 Online

Associate of Arts -

Eckerd College
St. Petersburg, FL

Skills

  • Excellent Communication Abilities
  • Sales Funnel Marketing
  • Business Development and Planning
  • Cold Calling
  • Business Networking
  • Goal Oriented
  • Staff Management
  • Empathy and emotional intelligence
  • Public Speaking
  • Painting

Educationalgoals

My educational goal is to obtain my bachelor's degree specializing in Christian Counseling to help women overcome postpartum depression, trauma and abuse. Long term educational goal to become a women’s pastor.

Other

  • Mitchell Elementary PTA Member and Event Chair
  • PIN Partners in Networking South Tampa Chapter
  • Producer, Director & Screenwriter for Firestrike Productions, Dunedin, Florida

Timeline

Professional Concierge and Driver

Uber
05.2023 - Current

Flower Shop Owner

Mother of Gratitude
01.2023 - 01.2024

Interim Church Administrator

St. Mary’s Church
02.2022 - 07.2022

Freelance Marketing

Owner
01.2022 - Current

National Sales Director

Spoton Merchant Service
07.2021 - 08.2022

Inside Phone Sales

EMS Electronic Merchant Systems
10.2020 - 07.2021

Talk Show Host

Your Beautiful Day, Choice Radio Network
01.2017 - 07.2017

Volunteer Church Administrator

St. Mary's Episcopal Church
01.2006 - 01.2008

National Sales Representative

Fisher Scientific Instruments
01.2000 - 01.2001

Business Owner

RN Medical, Inc.
02.1995 - 05.2000

Bachelor of Arts -

Christian Life University

Associate of Arts -

Warrior Notes School of Ministry

Associate of Arts -

Eckerd College
Jennifer Hall