Jennifer Hall
Lizton,IN
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
IU Health Physicians
10.2023 - Current
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Supported healthcare team with routine clinical tasks, enhancing workflow efficiency.
- Maintained cleanliness and organization of examination rooms, promoting a safe environment.
- Scheduled patient appointments using electronic health record systems to optimize clinic operations.
- Communicated effectively with patients regarding their care instructions and appointment details.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Registration Assistant
IU Health Physicians
06.2019 - 10.2023
- Managed registration processes to ensure accurate and efficient data entry.
- Developed streamlined procedures for processing registrations, enhancing overall efficiency.
- Collaborated with team members to resolve registration issues and improve customer service.
- Assisted in maintaining updated records by verifying all necessary information with patients and healthcare providers.
- Supported administrative staff by handling overflow calls and appointment scheduling during peak hours.
- Developed a strong rapport with patients by providing empathetic support during their visit.
Restaurant Manager
Craker Barrel
01.2016 - 05.2019
- Oversaw daily restaurant operations, ensuring efficient service and adherence to quality standards.
- Trained and mentored staff on best practices, enhancing team performance and customer satisfaction.
- Managed inventory levels, reducing waste through effective stock control and ordering processes.
- Developed staff schedules to optimize labor costs while maintaining service excellence during peak hours.
- Enforced compliance with health and safety regulations, promoting a safe dining environment for customers and employees.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
Associate of Science - Medical Administrative Assistant
National American University
Rapid City, SD06-2018
Skills
- Customer service
- Vital sign monitoring
- Medical terminology
- HIPAA compliance
- Patient scheduling
- Clinical documentation
- Patient-focused care
- Data entry
- Electronic health records
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
IU Health Physicians
10.2023 - Current
Registration Assistant
IU Health Physicians
06.2019 - 10.2023
Restaurant Manager
Craker Barrel
01.2016 - 05.2019
Associate of Science - Medical Administrative Assistant
National American University
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