Jennifer Hallberg
Lakewood,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Teacher
Homeschool
07.2009 - Current
- Developed and implemented a comprehensive homeschool curriculum for multiple students.
- Created lesson plans, activities, and assessments to assess student progress in their learning journey.
- Planned field trips to various educational institutions to enhance the classroom experience.
- Maintained records of student attendance, grades, and performance evaluations.
- Encouraged critical thinking skills by facilitating discussions about current events and topics relevant to the course material.
- Offered children rich and diverse learning opportunities through traditional and digital-based education as well as field trips, group gatherings and special events.
Financial Advisor Assistant
Wells Fargo
01.2008 - 04.2009
- Provided administrative support by maintaining client files, scheduling meetings and preparing correspondence.
- Assisted with the preparation of financial plans and presentations to clients.
- Completed compliance paperwork for all new accounts and investments.
- Created reports summarizing investment activity for clients on a regular basis.
- Managed customer inquiries relating to their accounts in a timely manner.
Intern
Dallas County Juvenile Probation Department
08.2007 - 12.2007
- Conducted home visits to assess living environments and provide assistance to family members in dealing with difficult behaviors.
- Monitored juvenile probationers to ensure compliance with court ordered conditions.
- Collaborated with school officials to monitor academic performance levels of students on probation and parole supervision.
- Created, organized and maintained files, case notes and electronic databases.
FRONT END SHIFT SUPERVISOR
Whole Foods Market
02.2005 - 08.2007
- Supervised front end operations.
- Conveyed job duties, expectations, and policies to employees in a clear manner.
- Upheld outstanding standards of customer service.
- Handled customer inquiries and complaints with professionalism and courtesy.
- Resolved issues efficiently and effectively, ensuring customer satisfaction and retention.
- Managed the process of customer refunds and replacements.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
SHIFT SUPERVISOR
Starbucks Coffee Company
01.1999 - 07.2004
- Store key holder.
- Supervised store operations.
- Upheld outstanding standards of customer service.
- Conveyed job duties, expectations, and policies to employees in a clear manner.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- In charge of ordering and inventory control.
- Completed opening and closing duties to facilitate business operations.
- Received numerous 100% secret shopper and customer service awards.
Education
Bachelor of Arts - Psychology
University of Texas At Dallas
12.2007
Associate of Arts - General Studies
Richland Community College
04.2004
Skills
- Excellent interpersonal skills
- Effective communication skills
- Outstanding customer service
- Telephone Etiquette
- Problem-Solving
- Organizational skills
- Research capabilities
- Documentation And Reporting
- Social Services experience
Timeline
Teacher
Homeschool
07.2009 - Current
Financial Advisor Assistant
Wells Fargo
01.2008 - 04.2009
Intern
Dallas County Juvenile Probation Department
08.2007 - 12.2007
FRONT END SHIFT SUPERVISOR
Whole Foods Market
02.2005 - 08.2007
SHIFT SUPERVISOR
Starbucks Coffee Company
01.1999 - 07.2004
Bachelor of Arts - Psychology
University of Texas At Dallas
Associate of Arts - General Studies
Richland Community College