JENNIFER HALSEY

• Observe behavior of students at all times
• Patrol school grounds, restrooms, open areas, closed areas
• Supervise students during lunch breaks, breaks, supervise large crowds during special events
• Maintain open relationship with many of students, know many students names and faces
• Operate and communicate with radios daily
• Maintain knowledge of district rules and policies as well as school’s rules and policies
• Maintain communicative relationship with Administration to promote more unified approach and understanding for benefit of school, teachers and students
• Utility Cart trained and experienced
• CPR & First Aid current and up to date
• Maintain good work environment and relationship with other staff, to help promote more united and strong Campus Security team

• Experience and duties not limited to:
• Customer Service Sales Lead, Supervisory role
• Receiving of shipments, distributing shipment daily, product placement
• Floor setting, displaying of product
• Maximize sales goals using sales per associate per hour method
• Used upselling and add-on techniques to build individual sales per customer
• Retail Asset Protection
• Semi-Annual Inventory conducted
• Successfully helped launch reopening of store during COVID—July 2020, following all government and corporate guidelines
• Traveled to nearby stores to assist when stores were in need of extra support
• Increased customer satisfaction by providing exceptional service and maintaining a clean, organized store environment.
• Streamlined merchandise restocking procedures for improved efficiency and reduced stock discrepancies.
• Assisted in training new team members, ensuring quickly adapted to company policies and procedures
• Contributed to a positive work environment by fostering strong teamwork among staff members.
• Implemented visual merchandising standards to create appealing shopping experience for customers.
• Addressed customer inquiries and concerns promptly, resolving issues effectively to maintain loyalty and satisfaction.
• Participated in ongoing professional development opportunities to stay current on industry trends and best practices.
• Opened and closed store according to established protocols, ensuring safety of all employees and assets.
• Maintained open communication with management regarding sales performance, employee relations, and suggested improvements for store operations.
• Resolved escalated customer complaints professionally, retaining their business while upholding company policies.

• Experience and duties not limited to:
• Opening and closing procedures including: Opening and closing registers, assisting accountant/bookkeeper in tallying and depositing money, daily
• Conducted interviews, hiring, terminations, counseled employees when needed
• Conducted trainings
• Conducted Inventory prep and Inventory on bi-annual basis, Loss Prevention procedures year round
• Customer Service
• Receiving of shipments daily, unpacking and distribution of shipments, daily
• Customer Service Representative
• Retail Asset Protection

Experience and duties not limited to:
• Had full freedom to design clothing displays of merchandise for wall and window space using mannequins and other props
• Maintained sales and productivity by staff
• Had to be knowledgeable and learn quickly hundreds of different names of clothing packages every season
• Learned quickly how to build sales per customer, using add on techniques to boost individual sales
• Worked closely with customers
• Opening and closing procedures, registers, deposits, depositing and getting change from the bank on a daily basis
• Submitted payroll on a weekly basis
• Maintained a very clean, organized store, promoting an excellent shopping experience
• Semi-Annual Inventory conducted, packaging and shipping of old merchandise
• Daily shipment receiving, distribution of shipments, daily
• Traveled as a training Manager, traveling throughout the US to temporarily manage stores, help ready, train and open new stores

• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Managed daily operations to ensure smooth functioning of store, maintaining a clean, safe environment for customers and employees.
• Store Manager, Las Vegas, Nv 1997-1998
  Assistant Store Manager, Gilroy, Ca 1995-1997