Developed strong client relationship management and negotiation skills in fast-paced environment. Proven ability to analyze market trends and provide actionable insights to clients, ensuring successful transactions. Seeking to transition into new field, leveraging these skills to drive results and build meaningful connections.
Overview
32
32
years of professional experience
Work History
Realtor, CRS
Re/Max Quality Realty
01.2007 - Current
Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Realtor
John Halter Realty - GMAC
08.1996 - 01.2007
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Freight Forwarder
TFX INC
08.1994 - 05.1996
Managed a high volume of shipments daily, prioritizing tasks effectively to meet tight deadlines without compromising quality or accuracy.
Utilized advanced industry software tools to manage shipment scheduling, tracking, and overall workflow efficiently while minimizing the risk of errors or missed deadlines.
Ensured compliance with import/export regulations, avoiding costly penalties or delays due to non-compliance issues.
Maintained strong relationships with carriers, customs brokers, and clients for smooth coordination of shipments.
Coordinated international shipments, managing complex logistics and documentation requirements for seamless deliveries.
Maintained detailed records of all shipments and transactions, providing an accurate basis for reporting and analysis purposes.
Served as a liaison between various parties involved in the supply chain process, fostering collaboration and communication to ensure timely deliveries.
Improved customer satisfaction ratings by providing timely updates on shipment status and addressing concerns promptly.
Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
Coordinated shipments, determining timely transport of goods from point of origin to final destination.
Determined most valuable and cost-effective routes for shipments, overseeing transit time, price and safety.
Provided tracking information to enable clients to monitor progress of shipments.
Quote Specialist
Franklin Specialty Transport
03.1993 - 08.1994
Provided comprehensive training to new employees on company policies, systems, and quoting procedures.
Increased quote turnaround time by optimizing workflow processes within the quoting department.
Fostered a collaborative environment among team members, leading to increased productivity and shared best practices.
Exceeded performance targets consistently due to attention to detail, quick turnaround times, and reliable estimates.
Managed a large volume of incoming quote requests, prioritizing tasks effectively to meet tight deadlines consistently.
Developed customized solutions for clients based on their specific needs, resulting in increased customer loyalty and repeat business.
Enhanced customer satisfaction by providing accurate and timely quotes for products and services.
Collaborated with sales teams to ensure quotes were competitive and aligned with company objectives.
Prepared bids and proposals to submit to clients and secure new business.
Contributed to revenue growth by collaborating with sales teams to win business opportunities through strategic quoting practices.
Education
Bachelor of Science - Marketing & Transportation/Logistics
The Ohio State University
Columbus, OH
01.1992
High School Diploma -
Huron High School
Huron, OH
06-1988
Skills
Communication skills
Contract negotiation
Strong negotiation skills
Client relations
Social media marketing
Price structuring
Relationship building
Leads generation
Networking and prospecting
Strong organizational skills
Highly professional
Client-oriented
Comparative market analysis
Accomplishments
Generated more than $4,000,000 in sales revenue in 2024.
Re/Max Hall of Fame
100% Club
Executive Club
OAR President Sales Club
Re/Max Top Producer
Timeline
Realtor, CRS
Re/Max Quality Realty
01.2007 - Current
Realtor
John Halter Realty - GMAC
08.1996 - 01.2007
Freight Forwarder
TFX INC
08.1994 - 05.1996
Quote Specialist
Franklin Specialty Transport
03.1993 - 08.1994
Bachelor of Science - Marketing & Transportation/Logistics
The Ohio State University
High School Diploma -
Huron High School
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