Jennifer Hambric
Harker Heights,TX
Summary
Dynamic Bakery Department Manager with a proven track record at HEB, enhancing team performance and customer satisfaction through effective training and development, and exceptional problem-solving skills. Achieved significant improvements in employee morale and retention, while ensuring top-notch quality products delivered to customers.
Diligent Bakery Manager with strong background in managing bakery operations. Successfully led teams to maintain high standards of quality and customer satisfaction. Demonstrated expertise in inventory management and employee training.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of Department Managers in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
Bakery Department Manager
HEB
04.2014 - Current
- Boosted employee morale with regular recognition programs, resulting in improved teamwork and higher overall job satisfaction rates within the department.
- Spearheaded planning efforts, merchandising holiday products that drove customer interest during holiday periods.
- Managed inventory effectively, reducing shrink and maintaining optimal stock levels for increased sales.
- Ensured consistency in product offerings by standardizing processes across the Bakery Department.
- Improved employee retention within the Bakery Department by fostering a positive work environment and addressing concerns promptly.
- Contributed to the store''s overall success by actively participating in staff meetings, sharing best practices, and collaborating with peers on company-wide initiatives.
- Enhanced customer satisfaction by ensuring timely and efficient completion of bakery orders.
- Maintained strict adherence to food safety guidelines to ensure the highest quality products were provided to customers.
- Trained new bakery staff on company policies and process system used to maximize job satisfaction, expertise, and team performance.
Education
Graduate Certificate - Paramedicine
Central Texas College
Killeen, TX06-2010
High School Diploma -
Rockdale County High School
Conyers, GA05-1994
Skills
- Sanitation procedures
- Training and development
- Team development
- Merchandising
- Bakery operations
- Food management experience
- Problem-solving
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Problem resolution
2023 Bakery Process Manager
Won Process Manager of 2023 for NWFD
Timeline
Bakery Department Manager
HEB
04.2014 - Current
Graduate Certificate - Paramedicine
Central Texas College
High School Diploma -
Rockdale County High School
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