Jennifer Hamburg
Control Room Operator
Monett,MO
Summary
Proven skills in coordinating operations, maintaining records and completing daily logs and reports. Experienced in accurately and efficiently managing schedules, inspections and corrective actions.
Overview
26
26
years of professional experience
Work History
Dried Both Lead
IDF
07.2022 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored and guided employees to foster proper completion of assigned duties.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Observed packing operations to verify conformance to specifications.
Control Room Operator
IDF
07.2018 - 07.2022
- Reported complex issues and conditions to management for specialized diagnosis and repair.
- Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
- Tracked and recorded status of HACCP
- Initiated pump and delivery schedule changes, monitored tank inventories, meter counts, line pressures and temperatures for maximum equipment capacity.
- Documented daily activities in internal system and submitted timely shift reports.
- Promoted interdepartmental communication with Wet processing and MSD
- Kept plant areas clean and ready for inspections to maintain high audit and compliance scores.
Department Manager
Lowes Home Improvment
02.2006 - 01.2015
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness
- Effectively supervised staff of 14 personnel by implementing company policies, protocols, work rules and disciplinary action.
Support Manager
Walmart
03.1998 - 01.2006
- Coached employees through day-to-day work and complex problems.
- Monitored employee and customer interactions to assess quality of service.
- Prepared employee schedules for maximum coverage during key hours.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Effectively supervised staff of 15 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed overstocking, restocking and inventory control procedures
Education
Certificate -
Essentials of Effective Supervision
MSU05.2023
High School Diploma -
Sarcoxie High School
Sarcoxie, MO05.1997
Skills
- Interpreting Gauges
- Reading Comprehension
- Lockout and Tagout Procedures
- Maintaining Clean Work Areas
- Equipment Safety
- General Housekeeping
Timeline
Dried Both Lead
IDF
07.2022 - Current
Control Room Operator
IDF
07.2018 - 07.2022
Department Manager
Lowes Home Improvment
02.2006 - 01.2015
Support Manager
Walmart
03.1998 - 01.2006
Certificate -
Essentials of Effective Supervision
High School Diploma -
Sarcoxie High School