Willing to go the extra mile to turn prospects into happy customers. Promoting a great work ethic coupled with exemplary communication skills. Pursuing a great position at an exciting company where hard work is valued.
Overview
21
21
years of professional experience
Work History
Nutrition Services Manager
SD27J Nutrition services
Brighton, CO
08.2016 - 02.2023
Oversaw food preparation, production and presentation according to quality standards.
Created monthly reports detailing meal production numbers, menu selections, staffing levels and customer feedback data.
Developed and monitored nutrition policies, procedures and quality standards to ensure compliance with federal, state and local regulations.
Organized, coordinated and supervised the activities of nutrition staff to ensure efficient operations.
Guided individuals and families in food selection, preparation and menu planning based upon nutritional needs and established guidelines.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Worked in close collaboration with team members to ensure customers received high-quality service.
Trained new employees to perform duties.
Resolved problems or concerns to satisfaction of involved parties.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Distributed food to service staff for prompt delivery to customers.
Coached staff on strategies to enhance performance and improve customer relations.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Established budget goals for food purchases, labor costs and other related expenses.
Childcare Provider
Self-employed
Brighton, CO
06.2002 - 06.2016
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Developed positive relationships with families by communicating regularly about their child's development.
Communicated with parents or guardians about daily activities, behaviors and upcoming events.
Kept records of daily observations and information about activities, meals served and medications administered.
Education
High School Diploma -
Hastings High School
Houston, TX
05-1979
Skills
Excellent verbal and written communication skills
Active listening and empathy in customer interactions
Microsoft Office
Proficient in POS system
Strong problem-solving and conflict resolution abilities
Self-motivated and adept at time management in remote setting
Adaptability to changing customer demands and expections