JENNIFER HANNON
St. Petersburg
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Assistant Director
Temple Beth-El
02.2023 - Current
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Mentored new teachers through observation, feedback, and professional development opportunities.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
Team Leader/ Preschool Teacher
St. Petersburg Christian Preschool
08.2019 - 10.2021
- Held monthly meetings with team to discuss compliance and to provide constructive feedback
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
Lead Preschool Teacher
North Bay Christian Church Academy
01.2017 - 01.2019
- Utilized positive reinforcement techniques when addressing behavioral issues, maintaining a respectful and orderly classroom environment conducive to learning.
- Applied play-based strategies to provide diverse approaches to learning.
- Collaborated with fellow teachers to develop curriculum and share best practices, improving overall classroom effectiveness.
Call Center Analyst
FIS
01.2014 - 01.2016
- Reduced errors in data entry, instituting rigorous quality control checks.
- Increased customer satisfaction by analyzing feedback and implementing necessary changes.
- Collected, arranged, and input information into database system.
Director/Receptionist
American Mixed Martial Arts
01.2012 - 01.2014
- Monitored the day-to-day activities of fifty students and responded to areas of improvement by implementing new policies
- Generated quotes for products and memberships, completed invoices in QuickBooks
- Contributed to office supply management by monitoring inventory levels and submitting orders as needed to avoid shortages or delays in work processes.
- Enhanced customer satisfaction by efficiently managing front desk operations and addressing guest concerns promptly.
Education
ASSOCIATES DEGREE -
HILLSBOROUGH COMMUNITY COLLEGE
12.2019
HIGH SCHOOL DIPLOMA -
PINELLAS PARK HIGH
06.2011
Skills
- Staff management
- Creative direction
- Strategic planning
- Data analysis
- Regulatory compliance
- Employee relations
- Task delegation
- Crisis management
- Problem-solving
- Computer skills
Timeline
Assistant Director
Temple Beth-El
02.2023 - Current
Team Leader/ Preschool Teacher
St. Petersburg Christian Preschool
08.2019 - 10.2021
Lead Preschool Teacher
North Bay Christian Church Academy
01.2017 - 01.2019
Call Center Analyst
FIS
01.2014 - 01.2016
Director/Receptionist
American Mixed Martial Arts
01.2012 - 01.2014
HIGH SCHOOL DIPLOMA -
PINELLAS PARK HIGH
ASSOCIATES DEGREE -
HILLSBOROUGH COMMUNITY COLLEGE
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