Jennifer Harkes
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Receptionist
Paws And Unwind Pet Resort
09.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive feedback
- Handled assignments independently with good judgement and critical thinking skills.
- Organized, maintained and updated information in computer databases.
Barista/Café Server/Wedding Server
Yochef's Catering
02.2020 - 07.2021
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained flexible work schedule to meet event needs.
- Cleared dishes and glassware quickly following each course.
- Arranged linens and table settings according to seating plan and event theme.
- Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
- Utilized proper food handling techniques to establish safety and quality of food served.
- Loaded and unloaded delivery van carefully to maximize efficiency.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Professional Cleaner
Fresh Start Cleaning
05.2016 - 06.2017
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Organized and used industrial cleaning products following strict safety procedures.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Removed trash, debris and other waste materials from premises.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Education
2 Semesters of Liberal Arts Courses - Liberal Arts And General Studies
Grand Rapids Community College
Grand Rapids, MI08.2007
Skills
- Calendar Management
- Security Awareness
- Time Management
- Organization Skills
- Visitor Check-In
- Patient Appointment Management
- Organization and Efficiency
Timeline
Receptionist
Paws And Unwind Pet Resort
09.2022 - 01.2023
Barista/Café Server/Wedding Server
Yochef's Catering
02.2020 - 07.2021
Professional Cleaner
Fresh Start Cleaning
05.2016 - 06.2017
2 Semesters of Liberal Arts Courses - Liberal Arts And General Studies
Grand Rapids Community College