Jennifer Harland
Plainville,CT
Summary
Compassionate Certified Occupational Therapy Assistant with 7 years of skilled nursing experience, specializing in patient care and advocacy. Proficient in facilitating goal-oriented therapy sessions and collaborating with interdisciplinary teams to improve patient outcomes. Demonstrated ability to enhance quality of care through effective communication and teamwork.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Certified Occupational Therapy Assistance
Apple Rehab of Farmington Valley
Plainville, CT
01.2023 - Current
- Delivered direct patient care and interventions for individuals with various physical, cognitive, and psychological disabilities, addressing diverse needs.
- Facilitated goal-oriented sessions with patients, promoting collaboration and achieving personalized objectives.
- Collaborated with interdisciplinary teams to ensure comprehensive treatment and support.
- Conducted in-service training to educate staff on effective occupational therapy techniques.
- Advocated for patients to resolve issues, enhancing overall satisfaction.
Certified Occupational Therapy Assistant
Ultimate Therapy
Waterbury, CT
10.2017 - 01.2023
- Collaborated with health care professionals to develop strategies that improved patient quality of life.
- Participated in interdisciplinary team meetings to review treatment plans and progress reports.
- Created comprehensive records documenting patient treatments, progress, and discharge summaries.
- Provided emotional support during therapy sessions, empowering clients to achieve their therapy goals.
- Advocated for patient safety, well-being, and rights through active engagement.
- Fostered compassionate, professional relationships with patients, enhancing trust and engagement in treatment.
Pharmacy Technician
Omnicare, A CVS Health Company
Cheshire, CT
01.2008 - 04.2018
- Prepared and dispensed medications according to prescriptions and safety protocols.
- Maintained accurate patient records using pharmacy management software.
- Ensured compliance with regulatory standards and pharmacy policies.
- Collaborated with pharmacy team to streamline workflow and improve service delivery, technicians, and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information, and prescription orders.
- Addressed customer complaints to ensure satisfaction and retention. promptly while maintaining professionalism at all times.
- Provided exceptional customer service to patients and healthcare providers.
Education
Associate of Science - Occupational Therapy Assistant
Goodwin College
East Hartford, CT05-2016
Skills
- Patient care
- Treatment planning
- Quality of life improvement
- Healthcare collaboration
- Patient advocacy
- Staff training
- Effective communication
- Written communication
- Relationship building
- Problem solving
- Organization
- Customer relationship management
Certification
- Certified Occupational Therapy Assistant
Timeline
Certified Occupational Therapy Assistance
Apple Rehab of Farmington Valley
01.2023 - Current
Certified Occupational Therapy Assistant
Ultimate Therapy
10.2017 - 01.2023
Pharmacy Technician
Omnicare, A CVS Health Company
01.2008 - 04.2018
Associate of Science - Occupational Therapy Assistant
Goodwin College