Jennifer Harrell
Elkton
Summary
Dynamic Social Service Clinician with extensive experience at DCBS, skilled in psychosocial evaluation and client advocacy. Proven track record of enhancing client outcomes through tailored interventions and comprehensive assessments. Adept at community outreach and team building, fostering collaboration to promote self-sufficiency and personal growth among diverse populations.
Overview
37
37
years of professional experience
Work History
Social Service Clinician
DCBS
07.2024 - Current
- Assessed clients'' strengths and weaknesses to develop tailored interventions that addressed their specific challenges, promoting self-sufficiency and personal growth.
- Improved client outcomes by conducting comprehensive assessments and developing individualized treatment plans.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Maintained accurate case records, ensuring compliance with agency policies and regulatory guidelines.
- Collaborated with multidisciplinary teams to ensure coordinated care and optimal outcomes for clients.
Service Region Administrative Associate
DCBS
04.2019 - 12.2023
- Managed confidential documents, safeguarding company information while maintaining strict adherence to privacy protocols.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained accurate records of staff members'' attendance, leave requests, and overtime hours for accurate payroll processing.
- Coordinated scheduling for meetings and appointments, ensuring optimal use of time and resources.
Adult Protection Specialist
DCBS
03.2012 - 04.2019
- Supported clients in navigating complex systems such as healthcare, housing, financial aid, legal support, or social services programs as needed.
- Increased community awareness by delivering presentations on adult protection issues and available services.
- Enhanced client safety by conducting thorough assessments and creating personalized protection plans.
- Promoted a culture of continuous improvement within the agency by identifying areas for development and implementing targeted strategies to address gaps in service delivery.
Social Service Clinician
DCBS
01.2012 - 03.2012
- Maintained accurate case records, ensuring compliance with agency policies and regulatory guidelines.
- Collaborated with multidisciplinary teams to ensure coordinated care and optimal outcomes for clients.
- Participated in continuing education opportunities to stay current on industry trends and improve clinical skills.
- Facilitated group therapy sessions for clients facing various challenges, promoting healing and personal growth.
Family Services Office Supervisor
DCBS
08.2007 - 01.2012
- Facilitated the development of inter-agency collaborations, enhancing the range of available services for families in need.
- Supervised case management activities, ensuring timely resolution of client issues while maintaining high standards of confidentiality and professionalism.
- Coordinated events and workshops aimed at educating parents on various topics related to child development and family wellbeing.
- Maintained accurate record-keeping systems, facilitating efficient information sharing among team members and partner organizations.
Social Services Worker
DCBS
02.2007 - 08.2007
- Secured housing, medical care, and employment for clients by collaborating with various community agencies.
- Counseled individuals and families regarding mental health, substance abuse, physical abuse, and rehabilitation issues.
- Coordinated referrals to specialized services, streamlining the process for both clients and partner agencies.
- Trained new staff members in agency policies, procedures, and best practices for effective service delivery.
- Implemented evidence-based interventions to promote client well-being and selfsufficiency.
- Assisted clients in navigating complex social service systems, increasing access to necessary resources.
Social Services Worker
Department of Social Services
07.2001 - 02.2007
- Provided crisis intervention services, effectively deescalating tense situations and connecting individuals with appropriate support systems.
- Facilitated group therapy sessions, fostering a supportive environment for personal growth and healing.
- Monitored program outcomes using data analysis techniques, informing continuous quality improvement efforts within the organization.
- Provided social work services, individual, and family therapy and referrals.
- Delivered comprehensive therapeutic services to children, adolescents, and adults to support child welfare and prevention services.
- Testified under oath as child advocate in family court to assist with child custody decisions.
- Collaborated with interdisciplinary teams to develop holistic care plans, ensuring optimal support for clients.
Social Services Worker
Department of Social Services
10.1999 - 07.2001
- Conducted comprehensive assessments to identify clients'' needs and determine appropriate services.
- Maintained accurate and up-to-date case files, ensuring compliance with agency guidelines and state regulations.
- Improved client outcomes by developing and implementing individualized case plans.
- Developed strong rapport with clients by demonstrating active listening skills and empathetic understanding of their circumstances.
Youth Worker
Christian County Day Treatment
04.1998 - 10.1999
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
Patient Care Aide
Western State Hospital
03.1989 - 09.1989
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Remained alert to problems or health issues of clients and competently responded.
Education
Master of Science - Social Work
Western Kentucky University
Bowling Green, KY05-2013
Social Work
Austin Peay State University
Clarksville, TN12-1999
Skills
- Psychosocial evaluation
- Child welfare services
- Written and verbal communication
- Client needs assessments
- Client advocacy
- Interviewing skills
- Community outreach
- Organizational skills
- Team building
- Community resources
Timeline
Social Service Clinician
DCBS
07.2024 - Current
Service Region Administrative Associate
DCBS
04.2019 - 12.2023
Adult Protection Specialist
DCBS
03.2012 - 04.2019
Social Service Clinician
DCBS
01.2012 - 03.2012
Family Services Office Supervisor
DCBS
08.2007 - 01.2012
Social Services Worker
DCBS
02.2007 - 08.2007
Social Services Worker
Department of Social Services
07.2001 - 02.2007
Social Services Worker
Department of Social Services
10.1999 - 07.2001
Youth Worker
Christian County Day Treatment
04.1998 - 10.1999
Patient Care Aide
Western State Hospital
03.1989 - 09.1989
Master of Science - Social Work
Western Kentucky University
Social Work
Austin Peay State University
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