Jennifer Harrison
CHINA GROVE,NC
Summary
Devoted Veterinary Assistant versed in balancing administrative responsibilities with delivering quality veterinary care. Focused on creating calm, inviting office setting to put pet owners and pets at ease. Excellent time management and relationship-building skills with animals and people alike.
Overview
19
19
years of professional experience
Work History
Veterinary Assistant
China Grove Animal Hospital
CHINA GROVE , NC
01.2021 - Current
- Assisted veterinarians in examining animals.
- Obtained information and history from clients to maintain medical charts.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Communicated with veterinarians and staff members to maintain patient flow.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Released patients to owners with care directions from veterinary staff.
- Trained new veterinary staff on office procedures and requirements.
- Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
- Delivered attentive, courteous service to promote overall patron satisfaction.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Cleaned and sterilized exam rooms between appointments.
- Educated clients on proper animal health care routines.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Maintained accurate medical records of all patients.
- Dispensed medications orally or topically as directed by veterinarian.
- Provided emotional support to pet owners during difficult times.
- Ordered medication refills when needed.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
Veterinary Assistant
Highlands Pet Hospital
Concord , NC
01.2019 - 01.2021
- Assisted veterinarians in examining animals.
- Obtained information and history from clients to maintain medical charts.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Communicated with veterinarians and staff members to maintain patient flow.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Released patients to owners with care directions from veterinary staff.
- Documented and tracked treatment activities.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
- Delivered attentive, courteous service to promote overall patron satisfaction.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Maintained accurate medical records of all patients.
Order Checker and Shipper
Granger LLC
Salisbury , NC
04.2014 - 04.2016
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Organized storage areas to maximize movement and minimize labor.
- Organized inventory and coordinated movement between receiving, storage and shipping to facilitate operations.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Obtained required documentation to process shipments and support movement.
- Updated tracking system to enhance operations.
- Supervised pickup and delivery schedule to monitor business and maintain accuracy rate.
Kennel Manger
Foster Animal Hospital
Concord , NC
05.2008 - 11.2009
- Kept kennel clean and safe for animals by managing daily cleaning and maintenance schedules.
- Hired and oversaw full-time staff and supplemented with part-time and student workers.
- Oversaw new intakes by assigning kennels and managing quarantines.
- Coordinated adequate exercise time to keep dogs healthy and happy.
- Supervised team of Kennel Assistants in daily operations of the kennel.
- Maintained detailed records of animal numbers, medical issues and behavioral concerns.
- Performed basic grooming tasks such as brushing fur coats or trimming nails when needed.
- Conducted regular inspections of the kennel facility to ensure it is safe, clean, and well-maintained.
- Provided training to staff on proper handling techniques for animals.
- Trained new employees on proper handling techniques for different types of animals.
Veterinary Assistant
Concord Animal Hospital
Concord , NC
03.2005 - 04.2007
- Assisted veterinarians in examining animals.
- Obtained information and history from clients to maintain medical charts.
- Communicated with veterinarians and staff members to maintain patient flow.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Documented and tracked treatment activities.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
Education
Veterinarian Assistant - Veterinarian Assisting
Penn Foster Career School
Scranton, PA02-2003
High School Diploma -
Mt. View High School
Welch, WV06-2001
Skills
- Procedure Support
- Animal Safety
- Pre-anesthetic preparation
- Reception Area Maintenance
- Animal restraint
- Animal Nutrition
- Client Education
- Post Operative Care
- Medical record-keeping
- Physical Examinations
- Medication Administration
- Patient Flow Management
- Client Communication
- Proficient in Avimark
- Euthanasia Assistance
- Appointment Scheduling
- Surgical Assistance
- Cleaning and sanitizing
- Animal Handling
- Veterinary standards and procedures
Timeline
Veterinary Assistant
China Grove Animal Hospital
01.2021 - Current
Veterinary Assistant
Highlands Pet Hospital
01.2019 - 01.2021
Order Checker and Shipper
Granger LLC
04.2014 - 04.2016
Kennel Manger
Foster Animal Hospital
05.2008 - 11.2009
Veterinary Assistant
Concord Animal Hospital
03.2005 - 04.2007
Veterinarian Assistant - Veterinarian Assisting
Penn Foster Career School
High School Diploma -
Mt. View High School
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