Dynamic and adaptable with a proven track record in customer service and dog grooming, and Boarding notably at Wendy's Doghouse. Excelled in team collaboration and problem-solving, enhancing operational efficiency and client satisfaction. Skilled in maintaining high sanitation standards and adept in effective communication, consistently achieving positive outcomes. Hardworking and adaptable. Ready to achieve goals. Built Strong client relationships and bonds with pets. Comfortable with most animals. Comfortable with children and the Elderly. Very Compassionate and friendly. Dedicated and reliable.
Overview
2
2
years of professional experience
Work History
Jason's Pcs
Jimmy Barber
Worked well in a team setting, providing support and guidance.
Handled customer's, and wrote PC and computer needs.
Answered calls and wrote down customer orders and callback numbers.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Organized and detail-oriented with a strong work ethic.
Adaptable and proficient in learning new concepts quickly and efficiently.
Unfortunately Jason's Pcs wasnt open for very long.
Sonic
Sonic / Manager Glenda McElhanney
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Strengthened communication skills through regular interactions with others.
Developed and maintained courteous and effective working relationships.
Wendy's Doghouse/ Groomer
Wendy's Doghouse
10.2022 - 06.2024
Bathed dogs to remove fleas, ticks and other skin parasites.
Applied tick and flea preventatives following manufacture guidelines for animal safety.
Administered anal gland expression to prevent discomfort and infections in pets.
Cleaned cat and dog ears to prevent ear infections
Trimmed nails using clippers and grinders.
Contributed to a positive workplace culture by collaborating effectively with team members and actively participating in staff meetings and events.
Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
Cut and styled pet hair according to client speciations to prevent matting and tangling.
Continuously sought out professional development opportunities, staying current on industry trends and best practices in pet grooming.
Streamlined appointment scheduling for increased efficiency and improved client experience.
Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys.
Provided exceptional customer service through clear communication, addressing concerns promptly and professionally.
Maintained a clean and organized grooming environment, ensuring the safety and well-being of both pets and staff.
Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.{main boarder/took care of Medications}
Collaborated with fellow groomers to effectively manage workload and deliver consistent results across all appointments.
Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
Cleaned animals' eyes to prevent eye infections and keep pet vision clear.
Dematted dogs and trimmed hair in ears and between paw pads.
Provided specialty breed clips for Poodles,and Yorkshire Terriers.
Conducted pre-grooming consultations with clients to determine their preferences, resulting in customized service experiences.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Washed, trimmed and brushed animals to maintain good grooming standards.
Monitored animals for behavioral problems and signs of health issues.
Kept animal coats clean and healthy with regular washing, grooming, and trimming.
Educated visitors and staff on proper animal care and handling.
Managed inventory, and maintained optimal storage to meet expected needs.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases. My husband is a Vet tech so he's always available!
Followed pet care instructions for dietary needs and medication regimens.
Stay At Home Mom/ Babysitter
Brittani Harrison/Dolores Teston/Whitney Mizell
05.2002 - 06.2024
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organized environment to ensure the well-being of children under care.
Prepared healthy, age-appropriate snacks and meals.
Reassured children when upset providing emotional support and stability.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Communicated with parents regarding children's progress and development, raising any issues.
Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Assisted children with homework assignments and special projects across different subjects.
Planned fun outings and educational activities to keep children entertained.
Guided school homework and read bedtime stories to support development.
Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression. I am an artist so naturally art and creativity are important to me!
Assisted in developing self-confidence with age-appropriate responsibilities and chores.
Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
Administered medications, following strict instructions from parents and medical labels.
Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
Provided safe transportation to and from school and extracurricular activities.
Monitored children's play activities to verify safety.
Encouraged children to be understanding and patient with others.
Taught children basic life skills, manners and personal hygiene.
Education
No Degree - CNA
Wiregrass Regional College And Career Academy
Douglas, GA
2012
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Attention to Detail
Flexible and Adaptable
Excellent Communication
Organizational Skills
Kennel Cleaning and Sanitation
Animal handling expertise
Nail Trimming and Filing
Proper Bathing Procedures
Hair Mat Removal
Ear Cleaning and Plucking
Bathing
Coat Care
Canine Anatomy
Skin and Coat Care
Sanitary Area Trimming
Undercoat Removal
Grooming best practices
Relationship Building
Safe Lifting Techniques
Continuing education participation
Ear Care
Patience and Empathy
Animal Behavior Understanding
Cleanliness and sanitation
Nail Trimming
Appointment Scheduling
De-matting and De-shedding
Fur Clipping and Cutting
Coat Detangling
Paw Pad Care
Sanitation Procedures
Customer Communication
Meal Preparation
Inventory Management
Dependable and Responsible
Facilities Maintenance
Illness assessment and treatment
Honest and Dependable
Animal Care
Housekeeping Duties
Feeding and Watering
Medication Administration
Animal Grooming
Animal Observations
Equipment Disinfection
Food Supplement Preparation
Tick Removal
Strong Work Ethic
Reliability
Dependability
Maintaining safe environment
Child Supervision
Conflict Resolution
Toddler care experience
Adaptability and Resilience
Childcare
Meal and snack times
Housekeeping
Schedule Management
Activity Planning
Routine management
Homework Assistance
Playing puzzles and games
Light Housekeeping
Licensed driver
Age-Appropriate Activities
Infant care experience
Behavior monitoring
Emergency Response
Diaper changing proficiency
Administering medicines
Housekeeping and Cleaning
Cooking
Computer Use
Online Sales
Also Manage online sales and have many happy customers.
I have bought and sold on many online platforms for years with great feedback. I go above and beyond to make my customers happy.
I sell mostly new/used fashion clothing, Jewelry, video games, books and DVDs. Providing cleanliness and accurate photos and descriptions.
This has been a steady side-job of mine for years. Not much money made but always alittle extra to help, and I feel like it helps the environment to re-use/ re-duce!
Also teaching my kids that by selling their old toys/clothes can help someone in need and provide themselves with extra cash for themselves.