Jennifer Hart
Cleveland
Summary
Dynamic healthcare professional with experience at Cleveland Clinic Fairview Hospital, skilled in vital signs monitoring and compassionate care. Proven ability to enhance patient satisfaction through effective communication and teamwork. Trained staff on best practices, ensuring high-quality service delivery and compliance with healthcare standards. Committed to continuous learning and improvement in patient care.
Overview
7
7
years of professional experience
Work History
Crew Member Trainer
McDonald's
06.2018 - 08.2019
- Assisted in onboarding and training new crew members on operational procedures.
- Demonstrated food safety standards and sanitation practices to ensure compliance.
- Supported team in maintaining high levels of customer service during peak hours.
- Collaborated with crew to streamline daily operations for increased efficiency.
Service Manager
Chipotle
09.2019 - 10.2021
- Managed service operations, ensuring customer satisfaction and efficient workflow.
- Collaborated with team members to address and resolve service-related issues promptly.
- Trained new staff on service protocols and operational procedures to enhance team performance.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
Health Unit Coordinator
Cleveland Clinic Fairview Hospital
10.2021 - 10.2022
- Coordinated patient admissions and discharges, enhancing operational efficiency within the unit.
- Managed communication between medical staff and patients, ensuring clarity and timely information exchange.
- Maintained accurate patient records using electronic health record systems, supporting compliance with healthcare regulations.
- Scheduled appointments and procedures for multiple departments, optimizing resource allocation and staff workflow.
- Monitored inventory levels of medical supplies, proactively addressing shortages to maintain uninterrupted patient care services.
- Answered telephone calls to offer unit information, answer questions, and direct calls to staff.
Patient Care Nurse Assistant
Cleveland Clinic Fairview Hospital
11.2022 - Current
- Assist patients with daily living activities, promoting comfort and enhancing quality of care.
- Monitor vital signs and report changes to nursing staff for timely interventions.
- Document patient information accurately using electronic health record systems.
- Collaborate with multidisciplinary teams to develop and implement patient care plans.
- Train new staff on patient care procedures and best practices to ensure consistency in service delivery.
- Administer personal hygiene assistance such as bathing or dressing to promote the well-being of patients throughout their hospital stay.
Education
No Degree - Nursing
Cuyahoga Community College
Cleveland, OH12-2025
High School Diploma -
Valley Forge High School
Parma Heights, OH05-2021
Skills
- Vital signs monitoring
- Compassionate care
- Medical terminology
- Healthcare ethics
- Clinical skills
- First aid and CPR
- Basic nursing care
- Willingness to learn
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Effective communication
Timeline
Patient Care Nurse Assistant
Cleveland Clinic Fairview Hospital
11.2022 - Current
Health Unit Coordinator
Cleveland Clinic Fairview Hospital
10.2021 - 10.2022
Service Manager
Chipotle
09.2019 - 10.2021
Crew Member Trainer
McDonald's
06.2018 - 08.2019
No Degree - Nursing
Cuyahoga Community College
High School Diploma -
Valley Forge High School
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