Jennifer Hartman
Marion,OH
Summary
Accomplished Site Director at Boys & Girls Club Of Central Ohio, adept in operational leadership and staff development. Spearheaded strategic initiatives, boosting site growth and enhancing safety protocols. Proven track record in fostering team collaboration and driving program excellence, achieving notable increases in employee retention and engagement. Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with three years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills. Committed Director with strengths in educational planning and childhood guidance. Collaborated with teachers and administrators to improve student understanding of material and provide better teaching methods.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Site Director
Boys & Girls Club Of Central Ohio
06.2021 - Current
- Managed a team of professionals, ensuring high-quality performance and adherence to company standards.
- Served as a liaison between the school site and district administration to address any issues or concerns and communicate relevant information effectively.
- Managed budgets and resources effectively to ensure all school programs were adequately funded and maintained.
- Promoted a culture of continuous improvement by encouraging staff collaboration and professional development opportunities.
- Enhanced student engagement by implementing innovative teaching methods and strategies.
- Provided leadership and guidance to staff through ongoing training initiatives, boosting employee retention rates.
- Developed strategic plans for site growth, resulting in increased revenue and profitability.
- Cultivated a culture of excellence by setting clear expectations for team members while providing support for their professional development goals.
1:1 Aide
Marion City Schools
09.2019 - 08.2021
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
- Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
- Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom activities, tutoring, and reviewing work.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Correctional Officer
Ohio Reformatory For Women
11.2015 - 05.2018
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Night Monitor
Delaware County Juvenile Court
04.2012 - 11.2015
- Conducted thorough equipment checks at the beginning and end of each shift, ensuring proper functionality for optimal safety measures.
- Demonstrated adaptability in crisis situations by following established emergency protocols calmly and efficiently while maintaining clear communication lines with relevant personnel.
- Strengthened relationships between nighttime staff and residents by maintaining open lines of communication and showing genuine interest in their concerns or suggestions.
- Provided exceptional customer service to guests arriving after-hours, assisting with check-in procedures, directions, or other needs as necessary.
- Maintained compliance with all legal statutes, policies and procedures.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
- Evaluated people on probation to determine best course of rehabilitation.
- Wrote progress reports and testified under oath at court hearings.
Detention Officer
Marion County Juvenile Detention Center
12.2010 - 04.2012
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
Education
BBA - Psychology
Columbia Southern University
Orange Beach, AL05.2024
Associate Degree in Criminal Justice - Criminal Justice
Marion Technical College
Marion, OH12.2010
High School Diploma -
Harding High School
Marion, OH05.2004
Skills
- Operational leadership
- Operational planning
- Operations Management
- Facility Management
- Staff Development
- Program Leadership
- Program Management
- Hiring practices
- Site coordination
- Safety awareness
- Site Safety
- Safety Management
- Staff Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of four staff members.
- Established tutoring program for juvenile offenders to promote commitment to education.
- Routinely supervised more than 260 detainee inmates.
- Observed students and documented social, emotional, motor skill, and intellectual developments.
- Awarded “Beyond the Call Award” (2013, October).
- Instituted alternative programs for repeat offenders such as drug and mental health treatment court.
- Managed large caseload of over 65 juveniles.
Certification
- CPR/AED Certification
- Ohio Driver's License
- First Aid Certification
- Child Abuse Recognition and Reporting Training - Ohio-approved provider.
- Bloodborne Pathogens Training - Occupational Safety and Health Administration (OSHA).
- Crisis Prevention Intervention (CPI) Certificate - Crisis Prevention Institute.
- Substitute Teaching License (varies by state) - Ohio Department of Education.
Timeline
Site Director
Boys & Girls Club Of Central Ohio
06.2021 - Current
1:1 Aide
Marion City Schools
09.2019 - 08.2021
Correctional Officer
Ohio Reformatory For Women
11.2015 - 05.2018
Night Monitor
Delaware County Juvenile Court
04.2012 - 11.2015
Detention Officer
Marion County Juvenile Detention Center
12.2010 - 04.2012
BBA - Psychology
Columbia Southern University
Associate Degree in Criminal Justice - Criminal Justice
Marion Technical College
High School Diploma -
Harding High School
- CPR/AED Certification
- Ohio Driver's License
- First Aid Certification
- Child Abuse Recognition and Reporting Training - Ohio-approved provider.
- Bloodborne Pathogens Training - Occupational Safety and Health Administration (OSHA).
- Crisis Prevention Intervention (CPI) Certificate - Crisis Prevention Institute.
- Substitute Teaching License (varies by state) - Ohio Department of Education.
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