Jennifer Harvey
Galloway,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals. Experienced Supervisor with over 16 years of experience in management of staff , technology deployment and maintenance. Actively works with administrative staff to determine and implement needs. Manages technology strategy, training and documentation.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of Information Technology
City Of Absecon
Absecon, United States
09.2021 - Current
- Analyzed department and job-related functionality requirements to align technology priorities with the City's needs.
- Identified opportunities for application optimization, redesign and development and troubleshot and resolved user and application issues.
- Led and assisted technical upgrade projects for the City of Absecon by working and coordinating with consultants and developers for integrations.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Director of Communications
ABSECON POLICE DEPARTMENT
, NJ
02.2015 - 09.2021
- Responsible for all operations as related to 911, Police Fire and Ems dispatch for the City of Absecon
- (IT) - Systems administrator for all City of Absecon computers systems.
- Responsible for hiring, training, discipline, and all staffing requirements
- Systems administrator for computer aided dispatch, 911, audio, video , recording systems, phone systems and radios
- Manages and oversees all Police Vehicle Fleet- Responsible for all maintenance, ordering and installations of computers, radios, modems and emergency equipment.
- Maintains programs and manages all city radio equipment to include VHF, UHF, 800 digital p25 and dispatch consoles.
Training Specialist
Interaction Insight Corporation
01.2020 - 12.2021
- Training support and Sales.
- Consultant specializing in training for voice recording systems.
- Customer support and troubleshooting.
- Meet with clients and create reports/assessments regarding equipment deployments and operation capability.
Communications Officer
ABSECON POLICE DEPARTMENT
, NJ
11.2005 - 02.2015
- Responsible for training all newly hired Communications Officers.
- Exemplary in National Crime Information Center (NCIC 2000) including all State Judiciary programs.
- Knowledgeable with computers also including all Microsoft programs, expeditious typist.
- Full working knowledge of police records management system.
- Ability to analyze problems and take or recommend necessary action.
Communications Officer
STOCKTON STATE COLLEGE
Galloway, NJ
06.2005 - 01.2007
- Ability to correspond and coordinate with numerous college departments.
- Outstanding ability to multitask.
- Apprehends pertinent information in a timely manner with desirable memory retention.
- Remains calm under stressful situations, excellent oral, written and interpersonal skills.
Education
Atlantic Cape Community College
Mays Landing, NJSkills
- Staff Management
- Supervisor Skills Training
- Organizational Development
- Budget Administration
- Contract Negotiation
- Cost Control and Reduction
- Database Management
Certification
911 Supervision
Emergency Communication Officer
Emergency Medical Dispatcher
AAC Advanced Access Control Harris Corporation
RPM Radio Personality Manager Harris Corporation
CJIS Terminal Agency Administrator TAC Officer
Timeline
Director of Information Technology
City Of Absecon
09.2021 - Current
Training Specialist
Interaction Insight Corporation
01.2020 - 12.2021
Director of Communications
ABSECON POLICE DEPARTMENT
02.2015 - 09.2021
Communications Officer
ABSECON POLICE DEPARTMENT
11.2005 - 02.2015
Communications Officer
STOCKTON STATE COLLEGE
06.2005 - 01.2007
Atlantic Cape Community College
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