JENNIFER HATCHER
LANTANA,FL
Summary
Versatile and compassionate professional with a background in healthcare and customer service, notably at Boca Home Care Services. Excelled in care plan assessment and progress documentation, enhancing patient well-being and independence. Demonstrated exceptional interpersonal skills and a commitment to safety, achieving high levels of patient satisfaction and operational efficiency.
Overview
18
18
years of professional experience
Work History
HOME HEALTH AIDE
BETTER HEALTH HOME CARE
02.2023 - Current
- Provided mobility assistance such as walking and regular exercising.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
DENTAL ASSISTANT/STERILIZATION TECH
PREMIER DENTAL
04.2018 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
UNARMED SECURITY OFFICER
PLATINUM GROUP SECURITY
04.2023 - 01.2024
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Completed full building and grounds patrols every hour to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
HOME HEALTH AIDE
BOCA HOME CARE SERVICES
10.2012 - 03.2023
- Provided mobility assistance such as walking and regular exercising.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Developed individual care plans for clients based on specific needs.
CASHIER
SAMS CLUB
05.2006 - 01.2012
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Performed cash, card, and check transactions to complete customer purchases.
Education
DENTAL ASSISTING
DENTAL ASSISTANT TRAINING SCHOOLS
2247 PALM BEACH LAKES BLVD WEST PALM BEACH FLORIDA01-2018
CLASS D SECURITY OFFICER
ADVANCE SECURITY SCHOOL
892 CONGRESS AVE PALM SPRINGS FL07-2015
HOME HEALTH AIDE
FAMILY TRAINING
3420 PALM BEACH LAKES BLVD WEST PALM BEACH FL 05-2011
High School Diploma -
SOUTH TECH ACADEMY HIGH SCHOOL
1000 N CONGRESS AVE BOYNTON BEACH FLORIDA 3342606-2003
Skills
- PROFESSIONAL CUSTOMER SERVICE
- EFFECTIVE TIME MANAGEMENT
- TEAM PLAYER AND INDEPENDENT
- COMMUNICATION
- ATTENTION TO DETAIL
- ADAPTION TO CHANGE
Timeline
UNARMED SECURITY OFFICER
PLATINUM GROUP SECURITY
04.2023 - 01.2024
HOME HEALTH AIDE
BETTER HEALTH HOME CARE
02.2023 - Current
DENTAL ASSISTANT/STERILIZATION TECH
PREMIER DENTAL
04.2018 - Current
HOME HEALTH AIDE
BOCA HOME CARE SERVICES
10.2012 - 03.2023
CASHIER
SAMS CLUB
05.2006 - 01.2012
DENTAL ASSISTING
DENTAL ASSISTANT TRAINING SCHOOLS
CLASS D SECURITY OFFICER
ADVANCE SECURITY SCHOOL
HOME HEALTH AIDE
FAMILY TRAINING
High School Diploma -
SOUTH TECH ACADEMY HIGH SCHOOL
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