Jennifer Hauf
Phoenix
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
30
30
years of professional experience
Work History
General Manager
Aramark, Arizona State University Downtown Phoenix Campus
06.2022 - Current
- Oversee operations for residential restaurant and retail operations including national brand locations: Chick Fil A, Panda Express, Starbucks, FlipKitchen, Java City, Grumpy Mule, and proprietary locations: POD Market, The Drop, Engrained Café, Engrained Espresso Bar, The Pub at Thunderbird, and Catering
- Inaugural participant in the Leadership Presence program, May 2022
- Implemented a sustaining internal tracking system for catering to track invoices from creation to collection that has kept outstanding AR to a minimum, January 2023
- Lead team to implement a new location Grumpy Mule within a short timeline, January 2024
- Co-lead 2025 Aramark Building Community signature project at Solano Elementary School, April 2025
- Joined leadership team for SALUTE and EMPOWER employee resource groups, May 2025
- Received Cultivating Experiences award, August 2025
Food Service Director
Aramark, South Dakota School of Mines & Technology
05.2013 - 06.2022
- Oversaw operations for residential restaurant and retail operations including Einstein Bros Bagels, retail food court, convenience store, concessions, Western Dakota Tech and catering
- Fall 2013 merged with a community business, Canyon Lake Chophouse, to absorb their catering services
- Fall 2013 won contract with Western Dakota Technical School as an off-site location and separate contract from South Dakota School of Mines and Technology through June 30th, 2020
- Fall 2014 transitioned from a Java City location to an Einstein Bros Bagels
- Fall 2014 took over concessions from the Hardrock Club
- Spring 2015 integrated a convenience store into the retail food court
- Spring 2021 won contract with American Legion Post 22 Concessions within Rapid City community
- Annually submit an Employee Appreciation Day video with Honorable Mention in 2014 and 2016 and winner in 2017
- Submitted a World Safety Video placing 8th in 2017
- West Region Convenience Retailing Champion from August 2016-September 2022,
Food Service Director
Aramark, Dakota State University
07.2004 - 05.2013
- Oversaw residential restaurant and retail operations including Einstein Bros Bagels, convenience store, catering, vending, and concessions
- Successfully transitioned all retail food court location to a residential restaurant and Java City conversion to Einstein Bros Bagels
- Maintain a campus website, sponsor campus programs, and represent Dining Services to all campus entities and within the Madison community
Location Manager
Aramark, Larson Commons/Convenience Retail Location Manager, SDSU
07.2002 - 07.2004
- Responsible for menu planning, purchasing, inventory, and receiving in the residential restaurant and convenience store
- Developed a student package program, assisted in teaching the Quantity Foods class and lead the safety committee
- Remodeled the convenience store and assisted throughout district in C-store developments
- Managed a staff of 30-40 employees
Assistant Location Manager
Aramark, Larson Commons, SDSU
07.2000 - 07.2002
- Assisted in menu planning, purchasing, inventory and receiving as needed in the residential restaurant and convenience store
- Responsible for hiring, firing, and scheduling of full time, part time, and student employees.
- Verified daily deposits and change bank funds
- C-store Task Force
Food Service Specialist
South Dakota Army National Guard
11.1995 - 11.2002
- Prepared full meals for 40-50 soldiers one weekend a month, and on a two-week annual training.
- Took monthly inventory
Education
BS - Hotel Foodservice Management, Business Minor
South Dakota State University
Brookings, SD05.2000
Skills
- 25 years of management experience within Aramark Corporation managing up to $115M with 200 employees focusing on leadership and team building with problem resolution mindset and relationship building including client and customer relations
- Proficient in Aramark programs including PRIMA WEB, GFF, PFS, Central Site Profile, Kronos, LST, Sysco web ordering, Birchstreet, Core-Mark web ordering, AEMC Database, Blackboard Operating System and reporting, Micros, GMM, MyWorkLife, MyPay, Accounts Payable Portal, Accounts Receivable Portal, CampusDish, Catterax, local marketing design including Client Business Review development, VOC Platform, Concur and Microsoft Office Suite
- Operations management with P&L management focusing on cost analysis and savings
Timeline
General Manager
Aramark, Arizona State University Downtown Phoenix Campus
06.2022 - Current
Food Service Director
Aramark, South Dakota School of Mines & Technology
05.2013 - 06.2022
Food Service Director
Aramark, Dakota State University
07.2004 - 05.2013
Location Manager
Aramark, Larson Commons/Convenience Retail Location Manager, SDSU
07.2002 - 07.2004
Assistant Location Manager
Aramark, Larson Commons, SDSU
07.2000 - 07.2002
Food Service Specialist
South Dakota Army National Guard
11.1995 - 11.2002
BS - Hotel Foodservice Management, Business Minor
South Dakota State University
Awards
- 2017 Aramark Service Star Volunteer Award Certificate of Excellence
- 2018 Ring of Stars Winner
- 2025 Cultivating Experiences Winner