Jennifer Haught
League City
Summary
Dynamic Medical Biller with extensive experience at Hanger Clinic, adept at managing insurance claims and enhancing revenue collections. Proven track record in denial management and patient account analysis, coupled with strong communication skills. Proficient in CMS-1500 billing forms and HIPAA compliance, ensuring accuracy and compliance in all billing processes.
Overview
23
23
years of professional experience
Work History
Medical Biller
Hanger Clinic
05.2022 - Current
- Processed medical billing claims using industry-standard software to ensure timely submissions.
- Maintained accurate patient records and documentation to support billing accuracy and compliance.
- Assisted in resolving billing discrepancies by communicating with healthcare providers and patients.
- Learned coding practices and terminology for proper claim submission and reimbursement processes.
- Supported the billing team by organizing reports and tracking outstanding claims for follow-up.
- Adapted quickly to new billing systems and procedures, contributing to overall team efficiency.
- Engaged in continuous learning of healthcare regulations affecting medical billing practices for compliance adherence.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Reviewed outstanding balances owed by patients; initiated collection actions if necessary resulting in improved account recovery efforts.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Maintained accurate records of customer payments.
- Utilized various software programs to process customer payments.
Medical Biller
OPA 1 LTD
06.2002 - 05.2022
- I’m Managed insurance claims processing, ensuring timely submission and adherence to regulations.
- Audited billing documents for accuracy, reducing discrepancies in patient accounts.
- Collaborated with healthcare providers to resolve billing inquiries and disputes efficiently.
- Trained new staff on billing procedures and software utilization, enhancing team productivity.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
- Liaised between patients, insurance companies, and billing office.
- Delivered timely and accurate charge submissions.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Resolved discrepancies in accounts receivable reports, contributing to improved cash flow management.
- Trained new team members in medical billing software, increasing efficiency within the department.
- Conducted regular audits of billing records to ensure accuracy and completeness, enhancing overall financial performance for the practice.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Reviewed outstanding balances owed by patients; initiated collection actions if necessary resulting in improved account recovery efforts.
- Assisted patients in understanding insurance benefits, leading to a positive experience during their visit.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Maintained up-to-date knowledge of billing software and healthcare regulations, contributing to department's compliance and efficiency.
- Monitored outstanding invoices and performed collections duties.
- Audited and corrected billing and posting documents for accuracy.
Education
Diploma -
Clear Brook High School
Friendswood, TXSkills
- Insurance claims
- Insurance billing
- Medical billing
- Electronic claims
- HIPAA compliance
- Insurance verification
- Patient billing
- CPT knowledge
- Billing and collection procedures
- Customer service
- Accounts receivable
- Insurance claims processing
- Claim submission
- Data entry
- Medicare and medicaid process
- CMS-1500 billing forms
- Denial management
- Claims processing
- ICD-10
- Payment posting
- ICD-10 proficiency
- Claims review
- Patient account analysis
- Medical claims submission
- Records management
- Multitasking and organization
- Account reconciliation
- Accounts receivable management
- Critical thinking
- Chart auditing
- Teamwork and collaboration
- Data security procedures
- Knowledgeable in software
- Work prioritization
- Collection calls
- Patient collections
- Payer contracts
- ICD-9
- HIPAA compliance certification
- Submission of medical claims
- Collections processing
- Payment processing
- Microsoft office
- Billing statement review
- Billing and invoicing
Timeline
Medical Biller
Hanger Clinic
05.2022 - Current
Medical Biller
OPA 1 LTD
06.2002 - 05.2022
Diploma -
Clear Brook High School
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