JENNIFER HAYES
Reading,PA
Summary
I am a passionate and driven individual who strives to use my skills in a surgical technologist role.
Overview
10
10
years of professional experience
1
1
Certification
1
1
Language
Work History
Certified Surgical Technologist, CVOR
LVHN
Allentown, PA
06.2025 - Current
- Collaborated with surgeons and nurses to anticipate needs during surgeries, enhancing procedural efficiency.
- Trained new staff on operating room protocols and equipment usage, fostering a culture of continuous learning.
- Implemented improved workflow strategies that reduced turnover time between surgeries, increasing overall productivity.
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Demonstrated adaptability when faced with emergency situations or unexpected complications during surgeries, providing prompt support to surgical teams.
- Assisted surgeons in complex procedures, ensuring efficient completion and minimized complications.
- Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Ensured proper handling of specimens during surgeries, aiding in accurate diagnostic results for patients.
- Performed accurate instrument counts, preventing potential surgical complications due to retained items.
PCA
Tower Health Post Acute Rehab
Wyomissing, PA
02.2024 - 05.2025
- Provide nursing care to patients under the supervision and direction of a registered nurse.
- Perform routine direct patient care activities following established policies and procedures conducive to the patient's safety and comfort.
DSP
Private Care
Hereford, PA
03.2018 - 2024
- Provide 24-hour care for a special needs resident in her private home setting on a 1:1 ratio, assist with ADLs, and Provide transportation.
Reading Hospital, Outpatient Scheduler
Wyomissing, PA
11.2022 - 02.2024
- Scheduled lab and outpatient procedures for Reading Hospital and transcribed medical orders from PDF format into patients’ charts.
- Acted as a liaison between patient and department’s specific schedules.
- Provided clear preparatory instructions for patient’s procedure and exceptional customer service to patients over the phone.
Tower Health at Home, HHC Scheduler
Wyomissing, PA
08.2020 - 03.2022
- Acted as a liaison between all Tower health hospitals and THAH.
- Accepted/declined referrals based on criteria provided by the agency and transcribed referrals and other documentation into patients’ charts.
- Created daily patient/clinician schedules and assigned appropriate care teams.
- Assured that field staff met productivity on a daily/weekly basis.
Supportive Concepts, Residential Specialist
Reading, PA
08.2016 - 01.2018
- Cared for special needs residents in group homes on a 2:1 ratio.
- Cooked meals, housekeeping for residents, integrated residents into the community, helped consumers understand money management & assisted with daily household upkeep.
- Took on small management roles such as grocery shopping for the home, medication counts, training new employees, etc.
Education
Associate of Science - Surgical Technology
Reading Hospital School of Health Science
Reading, PA07.2026
Associate of Science - undefined
Alvernia University
Reading, PA07.2026
High School Diploma - undefined
Muhlenberg High School
Laureldale, PA06.2014
Skills
- Pre- and post-surgical counts
- Work well under pressure
- Adaptable
- Team work
- Patient safety
- Communication
- BLS
- Da Vinci Robit certified
Certification
- BLS certified
- DaVinci X, Xi certified
- Certified by NBSTSA as a CST.
Languages
Spanish
Native or Bilingual
Timeline
Certified Surgical Technologist, CVOR
LVHN
06.2025 - Current
PCA
Tower Health Post Acute Rehab
02.2024 - 05.2025
Reading Hospital, Outpatient Scheduler
11.2022 - 02.2024
Tower Health at Home, HHC Scheduler
08.2020 - 03.2022
DSP
Private Care
03.2018 - 2024
Supportive Concepts, Residential Specialist
08.2016 - 01.2018
Associate of Science - undefined
Alvernia University
High School Diploma - undefined
Muhlenberg High School
Associate of Science - Surgical Technology
Reading Hospital School of Health Science