Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Haynes

Fulton,KY

Summary

Dynamic office manager with a proven track record at Cash Express, LLC, excelling in customer service and office administration. Skilled in maintaining confidentiality and enhancing team productivity through effective delegation. Recognized for improving financial accuracy and fostering strong employee relationships, ensuring a positive and organized work environment.

Overview

13
13
years of professional experience

Work History

Office Manager

Cash Express, LLC
11.2021 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.

Assistant Manager

Dollar General Market
04.2019 - 11.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Office Assistant

Cash Express, LLC
04.2012 - 10.2016

Education

Fulton City High School
Fulton, KY

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Customer relations
  • Clear oral/written communication
  • Scheduling and calendar management
  • Document management
  • Credit and collections
  • Scheduling
  • Employee supervision
  • Employee training

Timeline

Office Manager

Cash Express, LLC
11.2021 - Current

Assistant Manager

Dollar General Market
04.2019 - 11.2021

Office Assistant

Cash Express, LLC
04.2012 - 10.2016

Fulton City High School

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