Jennifer Headley

• Leveraged industry trends to shape solutions and approaches.
• Educated clients on various types of life insurance policies available in the market.
• Stayed current with life insurance market trends and regulatory changes.

•Managed a team of agents in training and sales

• Attended educational seminars and conferences to stay up-to-date on industry trends.
• Completed detailed applications and ensured accuracy of client information.
• Communicated with clients to understand needs and identify best policies for each case.
• Assisted customers in selecting the right life insurance coverage for their needs.
• Monitored policy renewals and contacted clients to discuss renewal options and changes.
• Achieved repeat business and referrals through personalized services.
• Delivered outstanding customer service, addressing client inquiries and concerns promptly.

• Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
• Maintained a safe environment for all patients by adhering to infection control policies and procedures.
• Monitored and managed various treatment and care interventions.
• Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
• Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
• Participated in multidisciplinary team meetings to discuss patient care plans.
• Trained and mentored new RNs on best practices, hospital policies and standards of care.
• Administered medications, tracked dosages, and documented patient conditions.
• Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.

• Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
• Maintained a safe environment for all patients by adhering to infection control policies and procedures.
• Monitored and managed various treatment and care interventions.
• Demonstrated ability to work independently as well as collaboratively within a team environment.
• Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
• Ensured compliance with regulatory agencies such as The Joint Commission and Centers for Medicare and Medicaid Services.
• Maintained thorough, accurate and confidential documentation in electronic medical records.

• Collected passenger trash during and after flights.
• Helped passengers feel comfortable by providing requested items and answering questions.
• Served beverages and food items and provided key information about offerings to passengers during flights.
• Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
• Administered and coordinated emergency procedures or care, enhancing onboard safety.

• Make pizzas
• Delivered pizzas
• Answered the phone
• Waited on customers