JENNIFER HEARD
Cypress
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
32
32
years of professional experience
Work History
Site Operations Manager
Methods Machine Tools, Inc.
06.2024 - Current
- Led continuous improvement efforts, identifying areas of opportunity and driving positive change across the organization.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Drove excellence in customer service through effective communication channels between internal teams as well as external clients.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
Office Manager
Methods Machine Tools, Inc.
01.2022 - 06.2024
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Accounting Manager
Koch Machine Tool Co., Inc.
01.2009 - 12.2021
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Generated monthly and quarterly financial statements for executive review.
- Managed successful audits by collaborating effectively with internal and external auditors.
- Collaborated with other departments to achieve accurate and prompt financial reporting.
- Analyzed and reported on financial data to support business decisions.
Accounting Manager
Bergaila & Associates, Inc.
01.2008 - 01.2009
- Managed weekly disbursement of multi-state payroll, including garnishments, benefits and taxes to 200+ employees, completed all payroll related tax filings
- Prepared monthly financials statements, account reconciliation and analysis
- Planned, coordinated and executed all annual audits and reviews
- Supported budget and forecasting activities
- Led and managed team of four including performance management, objective setting, training and coaching/development
Human Resources/Accounting Manager
Amicon Plastics/Equinox Group, LLC
01.1997 - 01.2007
- Managed payroll, benefits and human resourcaes functions for two companies (200+ employees in 12 states)
- Supervised one Human Resources Assistant and delegated duties accordingly
- Revised outdated policies to ensure compliance and added new policies to improve employee morale
- Developed and implemented employee evaluation program
- Managed the recruitment and selection process
- Ensured compliance with employment law practices
- Facilitated and supported staff and management in resolution of personnel issues
- Prepared monthly financial statements and audit reports
- Performed monthly account analyses and reconciliations
- Monitored general ledger transactions
Benefits & Payroll Administrator/Controller Assistant
Amicon Plastics
01.1993 - 01.1997
- Processed payroll and managed benefits for 100+ employees
- Ensured compliance and proper documentation of new hires, terminations and safety incidents/accidents
- Performed A/R and A/P functions
- Assisted controller in preparation of management reports and financial summaries
Education
Bachelor of Business Administration - Management
Texas A&M University
01.1993
Skills
- P&L management
- Policies and procedures implementation
- Operational efficiency
- Data analysis
- Cross-functional communication
- Maintaining compliance
Timeline
Site Operations Manager
Methods Machine Tools, Inc.
06.2024 - Current
Office Manager
Methods Machine Tools, Inc.
01.2022 - 06.2024
Accounting Manager
Koch Machine Tool Co., Inc.
01.2009 - 12.2021
Accounting Manager
Bergaila & Associates, Inc.
01.2008 - 01.2009
Human Resources/Accounting Manager
Amicon Plastics/Equinox Group, LLC
01.1997 - 01.2007
Benefits & Payroll Administrator/Controller Assistant
Amicon Plastics
01.1993 - 01.1997
Bachelor of Business Administration - Management
Texas A&M University
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