Jennifer Heath

• I assist clients with bathing, dressing, meal preparation, running errands and sitting with them as a companion.
• Provided compassionate personal care and companionship to seniors, enhancing quality of life.
• Assisted clients with daily living activities, promoting independence and dignity.
• Monitored client health and safety, reporting changes to family members and medical personnel promptly.
• Trained new caregivers on best practices in patient care and organizational policies for improved service delivery.
• Managed medication schedules effectively, ensuring compliance with prescriptions and reducing risks of errors.
• Advocated for clients' needs within the healthcare system, facilitating access to resources and services as required.
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.

I managed the store as the manager. I also made the truck order. I had to also cook and take orders, do the deposit.

• Developed and implemented training programs for team members, enhancing skills and efficiency.

I had to keep my shift employees in line. I had to do sandwich prep, salad prep and breakfast prep. I had to jump to places where I was needed most.

• Led shift meetings to communicate goals, expectations, and best practices to the team.
• Conducted regular performance evaluations, fostering professional growth among team members.
• Resolved customer complaints promptly, enhancing overall guest satisfaction scores.
• Monitored inventory levels, ensuring timely replenishment of supplies and minimizing shortages.
• Coordinated staff schedules, optimizing labor costs while maintaining service levels.
• Supervised daily restaurant operations, ensuring adherence to quality and safety standards.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Kept employees operating productively and working on task to meet business and customer needs.