Jennifer Heavner
Albuquerque,NM
Summary
Dynamic professional with extensive experience in managing educational programs and training staff. Proven track record in implementing compliance measures and optimizing resource allocation, leading to improved operational efficiency and enhanced team performance. Background includes HR and accounting expertise, supporting effective management practices.
Overview
16
16
years of professional experience
Work History
Accounts Payable Specialist
Gridworks
Albuquerque, New Mexico
05.2025 - Current
- Processed vendor invoices to ensure timely payments and enhance vendor relationships.
- Executed payment reconciliations to verify accuracy and rectify discrepancies.
- Monitored accounts payable compliance with company policies to mitigate financial risks.
- Collaborated with vendors to resolve billing disputes promptly.
- Maintained organized records of accounts payable transactions for precise reporting.
- Assisted in preparing expense reports for management review to inform budget planning.
- Identified opportunities to streamline invoice processing for increased efficiency.
- Reviewed and approved invoices for payment, ensuring alignment with purchase orders.
Director of Education
Aveda Institute of NM
Albuquerque, New Mexico
01.2023 - 05.2025
- Oversaw daily operations of education department, supervising and training staff effectively.
- Maintained accurate records of student performance and attendance for regulatory compliance.
- Implemented measures to ensure adherence to state and federal educational regulations.
- Developed budgets for educational programs, optimizing resource allocation for efficiency.
- Collaborated with stakeholders to gather feedback and drive continuous improvement strategies.
- Assisted in recruitment, interviewing, hiring, training, and evaluating new personnel.
- Guided new hires through orientation, ensuring understanding of documentation requirements.
- Advised management on employee motivation strategies to enhance satisfaction levels.
Owner and Operator
She Studio
Albuquerque, New Mexico
11.2015 - 01.2023
- Managed financial oversight, ensuring accurate budgeting and expense tracking for enhanced profitability.
- Led training initiatives to improve staff performance and customer service delivery.
- Implemented performance metrics to evaluate efficiency and inform decision-making processes.
- Oversaw hiring processes for new employees to strengthen team capabilities.
- Provided leadership support through coaching and mentorship programs for team members.
- Established safety protocols across workplace to protect employees from harm.
- Developed comprehensive onboarding processes to facilitate acclimation of new hires.
- Fostered positive organizational culture to motivate employees and enhance productivity.
Assistant Director
Aveda Institute NM
Albuquerque, New Mexico
01.2010 - 11.2015
- Facilitated training programs to develop staff skills and promote professional growth.
- Implemented performance evaluation processes to assess employee effectiveness and drive improvements.
- Managed budget allocations for optimal resource distribution and financial sustainability.
- Engaged stakeholders for feedback to foster collaboration across departments.
- Developed policies to streamline operations and ensure compliance with industry standards.
- Led initiatives that boosted student engagement and satisfaction within the institute.
- Supervised recruitment processes, including candidate interviews and onboarding of new hires.
- Ensured safety regulation compliance among all personnel.
Education
Bachelor Degree - HR Management
Southern New Hampshire University
Hooksett, NH12-2026
Associate Degree - Accounting
Southern New Hampshire University
Hooksett, NH04-2026
Licensure - Cosmetology
Olympian University
Albuquerque, NM01-2006
High School Diploma -
West Mesa High School
Albuquerque, NM01-2005
Skills
- Leadership development and training
- Employee onboarding and orientation
- Compliance oversight
- Team collaboration
- Process optimization
- Decision-making skills
- Relationship management
- Budget oversight
- HRIS proficiency
- Human resources processes
- Recruitment strategies and techniques
Timeline
Accounts Payable Specialist
Gridworks
05.2025 - Current
Director of Education
Aveda Institute of NM
01.2023 - 05.2025
Owner and Operator
She Studio
11.2015 - 01.2023
Assistant Director
Aveda Institute NM
01.2010 - 11.2015
Bachelor Degree - HR Management
Southern New Hampshire University
Associate Degree - Accounting
Southern New Hampshire University
Licensure - Cosmetology
Olympian University
High School Diploma -
West Mesa High School