Jennifer Hedges

Work History

Kittle Property Group

06.2022 - Current

Lead a team of Regional and Senior Managers, ensuring consistent communication and collaboration for overall company success.
Manage financial performance by setting budgets, monitoring expenses, and identifying areas for improvement.
Implemented successful improvements to Market Rate Development, Lease-Up Strategy and overall company culture.
Deliver regular progress reports to senior leadership, providing clear metrics on regional performance against company goals.
Collaborated with marketing teams to develop targeted campaigns, resulting in increased brand awareness and market share.
Maximized market penetration through an aggressive approach to targeting untapped markets and industries in the region.
Created a results-driven culture by setting clear expectations, providing ongoing feedback, and recognizing outstanding achievements.

Kittle Property Group

12.2021 - 06.2022

Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
Boosted brand growth by devising strategic network and marketing tactics.

Milhaus

11.2018 - 12.2021

Provided ongoing professional development opportunities for staff members to enhance their skills and knowledge within the industry.
Established strong relationships with local service providers, securing preferred pricing on essential goods and services for residents.
Coordinated special events and programming designed to foster social interaction among residents, contributing to a thriving community atmosphere.
Developed comprehensive budgets for facilities management, resulting in cost savings and efficient resource allocation.

Crest Management

03.2004 - 08.2016

Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
Streamlined property management processes for improved efficiency and cost savings.
Investigated and resolved any tenant complaints.
Conducted regular property inspections to ensure compliance with safety regulations and company standards.
Attracted tenants by advertising vacancies and personally showed units to potential renters.
Managed budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
Organized community events for residents, fostering positive relationships between tenants and management staff.
Kept properties in compliance with local, state, and federal regulations.
Generated professional networks by engaging in professional, industry and government organizations.