Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Hedges

Pataskala

Summary

Dynamic service professional with a strong work ethic and proven customer service skills honed at Taco Bell. Recognized for enhancing customer satisfaction through efficient multitasking and effective problem-solving. Proficient in cash handling and food safety, consistently maintaining a clean environment and fostering teamwork to drive positive dining experiences.

Overview

3
3
years of professional experience

Work History

Service Crew Member

Taco Bell
01.2023 - 08.2025
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Kept customers and crew areas organized.
  • Kept all prep areas clean by sweeping, mopping, and washing down counters.
  • Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
  • Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
  • Provided exceptional customer service, resulting in increased repeat business and positive reviews.
  • Worked well with teammates and accepted coaching from management team.
  • Operated cash registers and POS systems, handling over $[Amount] in cash daily.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Became familiar with products to answer questions and make suggestions.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Crew Member

Chipotle Grill
05.2023 - 11.2023
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

Fairfield Union High School
Lancaster

Skills

  • Customer service
  • Cleaning and sanitizing
  • Verbal and written communication
  • Strong work ethic
  • Food safety knowledge
  • Efficient task completion
  • Cash handling proficiency
  • Multitasking and organization
  • Integrity and honesty
  • Problem-solving
  • Teamwork and collaboration
  • Reliability and punctuality

Timeline

Crew Member

Chipotle Grill
05.2023 - 11.2023

Service Crew Member

Taco Bell
01.2023 - 08.2025

Fairfield Union High School