Jennifer Hedmeck
228 Ore Street Palmerton,PA
Summary
I am a very organized and dependable candidate that is a great team player with strong communication skills. I am able to handle multiple tasks simultaneously all while maintaining a positive attitude. I am always willing to take on added responsibilities to meet team deadlines.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Food Service Team Lead
Palmerton Area School District
08.2021 - Current
- Led a team of food service professionals, ensuring the highest standards in cleanliness and safety.
- Oversaw inventory to maintain optimal stock levels.
- Managed daily cash handling procedures, ensuring accuracy in financial transactions.
- Tracked food production levels and meal counts.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Monitored food inventory and supplies to prevent waste.
- Served consistent portions following recipes and control standards.
Call Center Representative
Coordinated Health
09.2011 - 12.2013
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Scheduled appointments for patients to be seen within a timely manner.
- Sent message requests to the providers for patient concerns/problems to be addressed.
Medical Administrative Assistant
Orthopedic Associates Of The Greater Lehigh Valley
05.2006 - 09.2011
- Organized and scanned the patient's documents into the electronic medical record.
- Provided exceptional customer service to patients, addressing concerns promptly.
- Contributed to a positive office environment by being organized, having great time management, and being a team player.
- Managed incoming phone calls efficiently, routed messages and resolved patient inquiries within a timely manner.
- Greeted patients and provided required paperwork for their appointment.
- Scheduled patient appointments.
- Called patients to confirm scheduled appointments day in advance.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Provided prompt, polite and professional in-person and telephone customer service.
Education
Associate of Applied Science - Medical Administrative Assistant
Northampton Community College
Bethlehem, PA05.2006
High School Diploma -
Saucon Valley High School
Hellertown, PA06.2004
Skills
- Food Preparation
- Allergy awareness
- Ordering Supplies
- Food Storage
- Multitasking
- Cooking
- Sanitizing understanding
- Food safety understanding
- Time Management
- Production records
- Excellent Communication
- Teamwork and Collaboration
- Inventory Control
Certification
- Servsafe Certified
- CPR Certified
- All background checks and clearances are obtained in the state of PA
Timeline
Food Service Team Lead
Palmerton Area School District
08.2021 - Current
Call Center Representative
Coordinated Health
09.2011 - 12.2013
Medical Administrative Assistant
Orthopedic Associates Of The Greater Lehigh Valley
05.2006 - 09.2011
Associate of Applied Science - Medical Administrative Assistant
Northampton Community College
High School Diploma -
Saucon Valley High School
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