Jennifer Heglund
Kennesaw,GA
Summary
Compassionate Registered Nurse with 5+ years of clinical experience delivering preventative care and chronic disease management to diverse, underserved populations. Adept at operating in mobile and community settings, conducting rapid clinical triage, and building trusting relationships with patients to improve community health outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Registered Nurse
Bethesda Community Clinic (Mobile)
Ball Ground, GA
04.2022 - 05.2026
- Educated and trained a team of non-clinical/clinical volunteers on the mobile health unit.
- Collaborated with interdisciplinary teams to enhance patient outcomes.
- Educated patients and families on health management and preventive care.
- Dispensed medications for chronic and acute health conditions on the mobile health unit.
- Point-of-Care (POC) Testing, Injections, Triage & Assessment.
- Facilitated provider-to-patient virtual consultations within a mobile clinical unit, assisting physicians with remote physical exams and diagnostic data collection.
- Strong clinical decision-making skills with telemedicine kit, CureCompanion.
RN Volunteer
Bethesda Community Clinic (Brick-and-Mortar).
Canton, GA
08.2019 - 03.2022
- Conducted initial patient assessments, took vital signs, and gathered medical histories to prepare patients for provider examinations.
- Performed patient intake and medication reconciliation, identifying changes in clinical signs and symptoms to ensure safe, therapeutic care.
- Assisted physicians and nurse practitioners with procedures and point-of-care testing, and administered prescribed medications and injections.
- Provided culturally sensitive patient education on health promotion, disease prevention, and the effective management of chronic conditions.
- Ensured complete, accurate documentation of all patient care and instructions using the clinic's Electronic Health Records (EHR) system, Practice Fusion.
Customer Service Cashier
Bed Bath and Beyond Distribution Center
Kennesaw, GA
11.2010 - 04.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations based on needs.
- Maintained accurate cash drawer balance through diligent monitoring and reconciliation.
- Handled returns and exchanges, ensuring compliance with store policies and customer satisfaction.
- Trained new staff on cash register operations and customer service protocols.
- Resolved customer complaints effectively, enhancing overall shopping experience at the center.
Registered Nurse
Appleton Medical Center
Appleton, WI
07.2010 - 09.2010
- Conducted comprehensive, shift-long physical and psychosocial assessments for high-acuity oncology patients.
- Monitored patients closely for adverse reactions to chemotherapy, immunotherapy, and blood transfusions under the preceptor's guidance.
- Prepared and assisted with the administration of cancer treatments in accordance with strict regulatory and safety protocols under the preceptor's guidance.
- Educate patients and families on disease processes, treatment options, side effects, and self-care.
Certified Nursing Assistant
The Heritage
Appleton, WI
07.2006 - 07.2010
- Provided compassionate care and support to residents in daily activities and personal hygiene.
- Assisted nursing staff with medical procedures, ensuring compliance with safety protocols.
- Monitored vital signs and reported changes in patient conditions to healthcare team.
- Trained new staff on caregiving best practices and facility policies for improved service delivery.
- Facilitated communication between patients, families, and healthcare providers to ensure continuity of care.
Education
Bachelor of Science - Public Health Education
Kennesaw State University
Kennesaw, GA07-2019
Associate of Science - Registered Nurse
Fox Valley Technical College
Appleton, WI05-2010
Skills
- Mobile Health Clinic
- Medication administration
- Strong clinical judgment
- Patient education and counseling
- Direct patient care
- Chronic disease management
- Preventive health
Certification
Basic Life Support (BLS) Certification — American Heart Association (AHA)
Issued: 12/2025| Expires: 12/2027
Certified Peer Educator, Kennesaw State University
Issued: Spring 2017
Registered Nurse Refresher Course, Kennesaw State University
Issued: Winter Semester 2014
Timeline
Registered Nurse
Bethesda Community Clinic (Mobile)
04.2022 - 05.2026
RN Volunteer
Bethesda Community Clinic (Brick-and-Mortar).
08.2019 - 03.2022
Customer Service Cashier
Bed Bath and Beyond Distribution Center
11.2010 - 04.2016
Registered Nurse
Appleton Medical Center
07.2010 - 09.2010
Certified Nursing Assistant
The Heritage
07.2006 - 07.2010
Bachelor of Science - Public Health Education
Kennesaw State University
Associate of Science - Registered Nurse
Fox Valley Technical College