Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Heidenreich

Summary

Developed comprehensive skill set in fast-paced entrepreneurial environment, now seeking to transition into new field. Demonstrates expertise in strategic planning and financial management, with strong capabilities in client relationship building and project coordination. Aims to leverage these transferable skills to drive success in new professional setting.

Overview

17
17
years of professional experience

Work History

Owner

Olive Holdings
09.2015 - 08.2021
  • Managed financial aspects of the business, including tenant lease invoices and payments, commercial property repairs and maintenance, annual inspections and taxes
  • Improved tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Maintained organized records of all tenant interactions, maintenance requests, and lease agreements for easy reference and efficient management.
  • Ordered and monitored regular maintenance and necessary repairs on location to protect customers, property and building.
  • Enhanced property appearance by overseeing regular maintenance tasks, landscaping projects, and interior renovations.
  • Monitored market trends in order to adjust lease rates accordingly, ensuring competitiveness within the local real estate market.

Owner

Badger Welding of Orlando
01.2014 - 04.2019
  • Maintained accurate financial records, including sales reports, expense tracking, employee records and budget management.
  • Continued to delivering high-quality products and personalized service to maintain loyal customer base.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among customers.
  • Managed shipping, receiving and delivery of products efficiently, ensuring timely customer receipt.
  • Maintained foundational processes for business operations and testing qualifications for employees and customers.
  • Managed day-to-day business operations.
  • Coordinated with employees and vendors for quoting customers as well as ordering necessary components for jobs.

Office Manager

Michael Walsh, Esq.
07.2004 - 12.2013
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and client records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate client records by regularly ensuring up- to-date document filing to ensure easy access to documents for upper management.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office meetings, depositions, mediations and hearings ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.

Education

High School Diploma -

Oak Ridge High School
Orlando, FL

Skills

  • Small business operations
  • Verbal and written communication
  • Customer relations
  • Project management
  • Profit and loss analysis
  • Scheduling
  • Quality assurance
  • Records organization and management

Languages

English
Native or Bilingual

Timeline

Owner

Olive Holdings
09.2015 - 08.2021

Owner

Badger Welding of Orlando
01.2014 - 04.2019

Office Manager

Michael Walsh, Esq.
07.2004 - 12.2013

High School Diploma -

Oak Ridge High School
Jennifer Heidenreich