Jennifer Heikes
Fergus Falls,MN
Summary
Seasoned office manager with strong organizational skills and focus on efficient operations and support. Proven track record in managing schedules, coordinating events, and handling communications. Reliable in meeting deadlines and achieving results.
Experienced in Google docs, Quickbooks, Excel, and Word.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Main Office Coordinator
Hillcrest Lutheran Academy
08.2015 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between parents and faculty.
- Providing exceptional service to parents and their students.
- Organized and directed all school picnic, welcome back school picnic, and graduation honors dinner.
- Maintained strict confidentiality of sensitive information.
- Increased efficiency by evaluating office workflows.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Kept high average of performance evaluations.
Office Manager
Advanced Auto Care (self Employed)
06.2001 - 07.2015
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Completed bi-weekly payroll for [Number] employees.
Education
High School Diploma -
Fergus Falls Senior High School
Fergus Falls, MN06-1989
Skills
- Schedule coordination
- Office administration
- Office management
- Customer service
Timeline
Main Office Coordinator
Hillcrest Lutheran Academy
08.2015 - Current
Office Manager
Advanced Auto Care (self Employed)
06.2001 - 07.2015
High School Diploma -
Fergus Falls Senior High School