Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Degree
Volunteer And Community Service
Timeline
Generic

Jennifer Heist

Plant City

Summary

Dedicated Registered Nurse with 4+ years of experience in a Level IV NICU at Tampa General Hospital, providing compassionate, evidence-based care to critically ill and premature newborns. Skilled in ventilator and CPAP management, IV therapy, gavage feedings, and family-centered education. Excels in interdisciplinary collaboration, high-acuity care, and mentoring new nurses. Seeking to bring clinical expertise and patient-focused dedication to the day-shift NICU team at South Florida Baptist Hospital.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Neonatal Registered Nurse

Tampa General Hospital
Tampa
06.2021 - Current
  • Deliver direct nursing care to premature and critically ill infants in a Level IV NICU, managing up to [X] patients per shift.
  • Monitor and assess vitals, initiate IVs, and administer medications with strict adherence to neonatal protocols.
  • Manage ventilators, CPAP, and feeding tubes (PO and gavage by pump or gravity).
  • Collaborate with neonatologists, respiratory therapists, and interdisciplinary teams to develop and implement individualized care plans.
  • Educate and support parents on infant care, hospitalization process, and discharge planning.
  • Serve as a resource and mentor for newly onboarded NICU nurses and nursing students.

Auto and Medical Claims Adjuster

Geico
Tampa
06.2004 - 05.2017
  • Investigated auto and medical claims, verified policy coverage, and negotiated settlements.
  • Analyzed medical documentation and coordinated resolution of injury claims.

Computer Networking and Cryptographic Systems

United States Air Force
04.2006 - 01.2010
  • Installed and maintained secure network infrastructure and cryptographic systems.
  • Performed troubleshooting, analysis, and corrective action for critical communication systems.

Education

Bachelor of Science - Nursing

South University
Tampa, FL
06.2021

Skills

  • Level III/IV NICU Nursing
  • Neonatal Resuscitation & Stabilization
  • Ventilator/CPAP Management
  • Medication Administration & IV Therapy
  • Gavage & PO Feeding Support
  • Central Line Care
  • Family-Centered Care & Education
  • Electronic Charting (Epic)

Affiliations

National Association of Neonatal Nurses (NANN)

Certification

  • Registered Nurse (RN), Florida, Active
  • Basic Life Support (BLS), Current
  • Neonatal Resuscitation Program (NRP), Current
  • Pediatric Advanced Life Support (PALS), Current

Degree

BSN, RN

Volunteer And Community Service

Children’s Board, Tampa, FL, COVID-19 screening and triaging

Timeline

Neonatal Registered Nurse

Tampa General Hospital
06.2021 - Current

Computer Networking and Cryptographic Systems

United States Air Force
04.2006 - 01.2010

Auto and Medical Claims Adjuster

Geico
06.2004 - 05.2017

Bachelor of Science - Nursing

South University